Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siani Gartley

Chicago,IL

Summary

Proven track record in enhancing customer experiences and sales at Beauty Supply, adept in customer engagement and upselling strategies. Skilled in building relationships and multitasking, significantly contributed to promotional events and customer satisfaction. Demonstrates strong communication and organizational skills, ensuring seamless operations and client satisfaction.

Overview

8
8
years of professional experience

Work History

Beauty Specialist

Beauty Supply
02.2024 - 11.2024
  • Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
  • Worked closely with store management to identify areas of improvement, implementing changes that contributed to a more streamlined and enjoyable shopping experience for customers.
  • Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority.
  • Collaborated with team members to develop and execute promotional events, attracting new customers to the store.

Consumer Service Representative

Walmart
08.2018 - 02.2024
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Contacted and helped find solutions for customers with overdue payments.
  • Presented information to prospective customers, initiated new service and flawlessly set up customer accounts.
  • Built lasting relationships with clients, customers and other team members based on trust and reliability.

Fast Food Worker

Fast Food
01.2018 - 01.2024
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Security Supervisor

Securitas Security Services USA
12.2022 - 12.2023
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.

Caregiver

Caregiver Services Inc.
10.2020 - 11.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

House Keeper

Housekeeping
02.2019 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Jewelry Sales Associate

Jewels Osco
01.2017 - 02.2018

Education

High School Diploma - N/a

John Hope College Prep
Chicago, IL
06.2017

Skills

  • Appointment scheduling
  • Sales and upselling
  • Customer service
  • Friendly and outgoing
  • Organization and multitasking
  • Clear communication
  • Cash handling
  • Customer engagement
  • Customer needs assessment
  • Upselling strategies

Timeline

Beauty Specialist

Beauty Supply
02.2024 - 11.2024

Security Supervisor

Securitas Security Services USA
12.2022 - 12.2023

Caregiver

Caregiver Services Inc.
10.2020 - 11.2021

House Keeper

Housekeeping
02.2019 - 08.2020

Consumer Service Representative

Walmart
08.2018 - 02.2024

Fast Food Worker

Fast Food
01.2018 - 01.2024

Jewelry Sales Associate

Jewels Osco
01.2017 - 02.2018

High School Diploma - N/a

John Hope College Prep

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Siani Gartley