Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siani Lee

Baltimore,MD

Summary

Experienced with managing parking operations and facilitating smooth traffic flow. Utilizes strong organizational abilities to maintain orderly and efficient parking environments. Track record of excellent customer service and effective problem-solving.

Watchful Parking Attendant with in-depth knowledge of parking rules and regulations paired with excellent math skills needed to calculate and collect fees. Offering experience directing vehicles to vacant spots, observing parking lot for illegal activity and issuing tags to customers. Friendly and safety-conscious individual dedicated to maximizing efficiency of parking area.

Overview

19
19
years of professional experience

Work History

Parking Ambassador

University Of Maryland Baltimore UMB
Baltimore, MD
09.2024 - Current

Facilitated customer payments through efficient currency collection.Assisted with performing tours of garages and recording details of vehicles with parking passes. Controlled gate access through monitoring computer to ensure transactions are properly processed.

E-Commerce Shopper

Whole Foods Market
Baltimore, MD
07.2024 - 01.2025

Assisted with the production of Whole Foods Market through retrieving orders through their application. Packaged items in bags before properly storing items awaiting delivery. Delivered items to customer vehicles.

Fulfillment Associate

Amazon
03.2019 - 01.2020

Performed duties as a fulfillment associate through viewing monitors and properly retrieving orders before packing them for delivery.

Cashier/Food Court Attendant

BJ’s Wholesale Club
Owings Mills, MD
10.2008 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Cashier

Wendy’s
Owings Mills, MD
07.2006 - 08.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Food Prep

Boston Market
Owings Mills, MD
02.2006 - 08.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.

Education

High School Diploma -

Ccbc National External High School Diploma Program
Catonsville, MD

Skills

    Strong customer service, dependability, effective problem solving, cash handling

Timeline

Parking Ambassador

University Of Maryland Baltimore UMB
09.2024 - Current

E-Commerce Shopper

Whole Foods Market
07.2024 - 01.2025

Fulfillment Associate

Amazon
03.2019 - 01.2020

Cashier/Food Court Attendant

BJ’s Wholesale Club
10.2008 - 08.2017

Cashier

Wendy’s
07.2006 - 08.2006

Cashier/Food Prep

Boston Market
02.2006 - 08.2006

High School Diploma -

Ccbc National External High School Diploma Program
Siani Lee