Siarra Higueros

Supervision and Leadership: Directed and managed a team of lifeguards and support staff, ensuring adherence to safety protocols and efficient operation of pool facilities. Conducted regular training sessions and performance evaluations to maintain high standards of service and safety.

• Customer Service: Provided exceptional customer service, addressing guest inquiries, resolving conflicts, and handling complaints professionally. Developed and maintained positive relationships with pool users, promoting a welcoming and enjoyable atmosphere.
• Operational Oversight: Managed daily operations of the pool area, including scheduling, inventory management, and maintenance coordination. Ensured that all equipment was in good working condition and coordinated repairs as needed.
• Compliance and Reporting: Ensured compliance with local health regulations and facility policies. Prepared and submitted regular reports on pool operations, incidents, and staff performance to upper management.

Patient Assistance: Supported physical therapists by preparing patients for therapy sessions, including assisting with exercises, mobility training, and the use of therapeutic equipment. Ensured patients were comfortable and informed about their treatment plans.

• Administrative Support: Managed patient records and documentation, including tracking treatment progress and updating files. Scheduled appointments, handled patient intake, and performed clerical duties to facilitate smooth clinic operations.
• Team Collaboration: Worked closely with physical therapists, patients, and other healthcare professionals to provide integrated care and support. Participated in team meetings and contributed to the development of treatment plans and strategies.

• Training and Instruction: Developed and delivered comprehensive training programs for athletes of varying skill levels, focusing on technique, strength, flexibility, and performance. Designed and implemented drills and routines to enhance individual and team skills.
• Skill Development: Provided personalized coaching to help athletes improve their gymnastics skills, including vault, uneven bars, balance beam, and floor exercises. Analyzed performance to identify strengths and areas for improvement, offering constructive feedback and encouragement.
• Safety and Injury Prevention: Ensured the safety of all gymnasts by enforcing proper techniques, spotting, and equipment use. Implemented injury prevention strategies and responded to minor injuries with appropriate first aid or referral to medical professionals.