Siarra Hyland
BRONX,NY
Summary
Enthusiastic and dedicated worker with a proven track record of coordinating patient services, research trials, and administrative tasks in healthcare settings. Adept at streamlining processes, managing data, and enhancing patient care outcomes. Passionate about contributing to impactful research projects and supporting medical professionals in achieving clinical excellence. Excited about the opportunity to apply expertise in clinical coordination to advance important initiatives in the healthcare field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
Mount Sinai Hospital
New York, NY
09.2023 - Current
- Assist Dr. Rosenson and Dr. Malick acquired 95% of Leqvio patients at GP1C and assists by updating prior authorizations, arranging external referrals, scheduling follow-up injections, and obtaining Inclisiran consent forms
- Coordinate 500+ patient appointments across multiple Mount Sinai hospitals on EPIC, including acute and telehealth cases
- Facilitate 5+ research trials by pre-screening patients with complex inclusion/exclusion criteria, ensuring efficiency in patient recruitment and study execution
Esthetician
New York School of Esthetics
White Plains, NY
11.2022 - 05.2023
- Enhanced client skin health and satisfaction by providing customized treatment plans based on in-depth analysis
- Achieved remarkable skin improvement for clients by customizing treatments to meet unique needs
- Maintained comprehensive client databases, tracking skin conditions, medical history, and product efficacy for 100+ clients
Administrative Assistant
Mount Sinai Morningside
New York, NY
08.2019 - 12.2021
- Attended meetings, recorded minutes, and communicated updates related to COVID-19 policies to department for seamless workflow
- Coordinated data management for research projects and developed presentation materials for conferences
- Reduced patient stay and improved mobility outcomes by assisting in planning/administration of an interdisciplinary program
- Enhanced nursing performance through comprehensive training on UDS Care tool, impacting over 50 staff members
Community Health Leader Coordinator
Bronx Community Health Leaders
Bronx, NY
09.2016 - 04.2020
- Managed a team of 30 volunteers across 10+ community health projects at Montefiore Family Health Center, without detailing impacts
- Increased STEM career interest by 80% among 60+ students by leading engaging science workshops
- Revamped educational resources for committees and assisted administrative staff
- Achieved a 95% satisfaction rate in community health services by tailoring programs to meet diverse local needs
Medical Scribe
CityMD Urgent Care
Bronx, NY
07.2017 - 10.2018
- Reduced documentation time for physicians by increasing patient face-to-face interaction time
- Maintained detailed patient records in ECW, enhancing future reference quality and reporting accuracy
- Coordinated and performed 100+ diagnostic tests monthly, including urinalysis, UCG test, rapid strep/flu testing, and EKG, ensuring patient health monitoring
- Cared for 60-120 patients daily within fast-paced, urgent care setting
Research Assistant
Mount Sinai Beth Israel
New York, NY
12.2016 - 07.2017
- Supported Dr. Yasmin Hurd in a comprehensive clinical study examining the impact of synthetic cannabinoids on psychosis, covering stress, immune function, and genetics
- Delivered robust research support services, handling over 120 questionnaires, and managing critical data entry and auditing processes
- Processed and analyzed over 55 research specimens, advancing the study's goals and contributing to valuable scientific insights
Education
Esthetics Program -
New York School of Esthetics
01.2023
BS - Anthropology, Biology, and Chemistry
Lehman College
01.2017
Skills
- Clinical and Research Operations: Obtaining medical histories, health factor assessments, and informed consent
- Regulatory & Compliance: Managing study protocols and ensuring adherence to FDA and IRB guidelines with RUTH and CIRBI Advarra
- Laboratory & Specimen Handling: Blood centrifuge operation, specimen processing, and infection control with different vendors such as LabCorp and Medpace
- Data Management & Analysis: Conducting audits and critically evaluating research papers through various EDC platforms such as Inform and Medidata
- Medical Knowledge & Procedures: Proficiency in venipuncture, EKG, urinalysis, blood pressure measurement, and more
Certification
- Clinical Research Coordinator (CRC) Advanced — CITI Program
- GCP for Clinical Trials with Investigational Drugs and Biologics — CITI Program (ICH Focus)
- Biomedical Research (Biosafety) — CITI Program
Strengths
- Efficient Coordinator Skilled at coordinating patient services, research trials, and administrative tasks for streamlined workflows.
- Passionate Contributor Dedicated to supporting impactful research projects and enhancing patient care outcomes in healthcare settings.
- Detail-Oriented Meticulously maintain patient records and manage critical data entry processes for accurate reporting.
- Strong Communicator Effective in attending meetings, communicating updates, and leading community programs with clarity.
Timeline
Patient Services Coordinator
Mount Sinai Hospital
09.2023 - Current
Esthetician
New York School of Esthetics
11.2022 - 05.2023
Administrative Assistant
Mount Sinai Morningside
08.2019 - 12.2021
Medical Scribe
CityMD Urgent Care
07.2017 - 10.2018
Research Assistant
Mount Sinai Beth Israel
12.2016 - 07.2017
Community Health Leader Coordinator
Bronx Community Health Leaders
09.2016 - 04.2020
Esthetics Program -
New York School of Esthetics
BS - Anthropology, Biology, and Chemistry
Lehman College
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