Robyn Deckard
Clever,MO
Summary
Hardworking and passionate job seeker with strong multi tasking skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
Work History
Patient Service Representative
Mercy Hospital Springfield
08.2005 - Current
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Used Software to schedule appointments.
- Balanced deposits and credit card payments each day.
Education
Associates - Medical Office
EVEREST College-Springfield, Mo
No Longer Available 01.2004
Skills
- Payment Collection
- Bookkeeping Support
- Chart Pulling
- Patient Registration
- Document Filing
- Reminder Calls
- Medical Insurance
- Insurance Information Collection
- Demographics Information
- System Updates
- Family Medicine
- Patient Greeting
- Collection Management
- Benefits Explanations
- Multi-Line Telephone Systems
- Outbound Calling
- Insurance Verification
- Appointment Scheduling
- Routing Lab Results
- Call Transfers
- Clinical Data Entry
- Financial Needs Determination
- Appointment Confirmation
- Directing Callers
- Patient Account Reviews
- Sterilization Procedures
- Patient Care and Confidentiality
- Patient Engagement
- Patient Admitting
- Medical Filing
- Patient Intakes
- Customer Service
- HIPAA Compliance
- Insurance Form Processing
- Delinquent Accounts Monitoring
- Medical Histories and Vital Statistics
- Financial Recordkeeping
- Vital Statistics Documentation
- Investigate Complaints
- Payment Calculation
- Improve Patient Care
- Clinical Messaging
- Claims Handling and Coverage Verification
- Patient Records Gathering
- Verifying Eligibility
- Legal Liability Research
- Office Supplies and Inventory
- Health Information Access Management
- Clerical and Filing Support
- Patient Medical Histories
- Reliability and Dedication
- Professional Bedside Manner
- Recording Histories
- Outpatient Care
- Medical History Documentation
- Educate Patients
- Satisfaction Assessment and Tracking
- Organization and Time Management
- Informed Consent
- Billing Issue Resolution and Support
- Patient Appointment Management
- System Verification
- Punctual and Hardworking
- Telephone Triage
- Coordinate Referrals
- Registration Requirements
Additional Information
I am currently looking for part-time work with no week ends or Holidays, to assist with Widow's benefits that I am currently receiving monthly.
Timeline
Patient Service Representative
Mercy Hospital Springfield
08.2005 - Current
Associates - Medical Office
EVEREST College-Springfield, Mo
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