Summary
Overview
Work History
Education
Skills
Certification
Timeline
PROFESSIONAL HIGHLIGHTS
Generic

Siba Prasad Choudhury

Technical Program Manager
Iselin,NJ

Summary

Technical professional equipped with diverse experience in managing complex technical projects. Consistently drives project success through strategic planning and effective problem-solving. Known for fostering team collaboration and adaptability to dynamic environments. Expertise in stakeholder communication and program lifecycle management.

Overview

25
25
years of professional experience
3
3
Certification

Work History

Technical Program Manager, Systems Development, Integration

Citigroup Inc
04.2022 - Current
  • Managed the onboarding process for Citi Private Bank including Banking, Investments, Unsecured Lending and Web Enrollment. Led several process re-engineering initiatives and incorporated straight-through-processing and automation into each business function. Led large scale system conversions and headed Hold All Mail discontinuance for CPB.
  • Lead Program Management Office (PMO) for NAM Consumer Banking Technology, managing a portfolio of Over 8 Million USD spanning across 16 markets and managing more than 10 Project / Program Managers across Singapore, India, China and Poland.
  • Part of CIO leadership team which defines and executes the technology transformation programs to improve on the overall delivery efficiency, transforming to new ways of working, building offshore resourcing models and migrating to customer journey based execution model
  • For the past 8 years, been a leader in driving green fields initiatives and digital transformational initiatives like API, Big Data and other Mobile initiatives for the consumer business
  • Prior to joining Banking technology, I was involved in diverse domains like Software Consulting, Lead Technical roles which helps in effectively managing large scale technology projects.
  • Programs Managed: International Personal Banking Customer Migration to USPB Retail Data Driven Onboarding In View

Technical Manager / Scrum Master

Virtusa Corp
11.2015 - 04.2022
  • Pioneered in large scale transformation projects working with IT and Business Team along with the Vendor teams in a fast-paced environment located geographically.
  • Deep domain knowledge on private bank product & services, fintech, Cash equivalents, DDA, AI products, Cash Equity, Trading, Trust & Treasury, Loans, TD, CRA
  • Specialties: Project Management, Agile/Scrum team management, building rich web-based interfaces for business applications with a strong focus on end users, usability and accessibility, Leverage digital tech stack. Capable of leading geologically diverse teams across the entire development stack in an agile user feature driven approach.
  • Team & Financials: Peak team size ~ 34, P&L ~3.8 MM YoY
  • Tech Tools: IntelliJ, Junit, Log4J, Spring Boot 2.0, Bitbucket, uDeploy
  • Digital Tools: Atlassian suit (JIRA, Confluence), QlikView, Tableau (BI & Visualization)
  • Client – Citi Bank, 480 Washington Blvd, Jersey City, NJ, USA Projects: In View, Client Onboarding, Global Transact, PSD2, Digital Metrics

Technical Program Manager

SP Global
03.2016 - 03.2017
  • McGraw Hill Financial that publishes financial research and analysis on stocks and bonds. S&P is known for its stock market indices such as the U.S.-based S&P 500, the Canadian S&P/TSX, and the Australian S&P/ASX 200. S&P is considered one of the Big Three credit-rating agencies.
  • Project Simplify is the big transformational program to streamline user experience and eliminating the complex rating process and transforming to simple workflows thru redesign.
  • Managing Scrum of Scrums between multiple scrum teams (Dev, Service, RDR, and DocShare) and aligning the priorities towards the Simplify Program Plan.
  • PEGA Compliance score > 95%
  • Performance target to meet the response of 5 Seconds.
  • Meeting Business User experience expectations and building PEGA Oxtail / PM
  • Tools: Version One, HP QC (ALM)
  • Tech Stack: Java, Oracle, PEGA PRPC 7.1.7, CPM, Java, SQL Server and Rally
  • Projects: Simplify

Technical Program Manager

Amex Travel Company
11.2015 - 02.2016
  • Managed a portfolio of strategic initiatives aimed at enhancing the customer experience and driving revenue growth within the Citi Private banking division.
  • P&L of 2 MM having accountability on Client Relationship, Delivery Excellence, managed onsite and offshore Tech Teams.
  • Provided leadership and guidance to project team members, fostering a collaborative and high-performing work environment.
  • Conducted regular project status meetings and reported progress to executive leadership, ensuring transparency and alignment with organizational goals. P&L: ~2 MM, DMI: 4.0, CDI/NPS: 3.5
  • Project: World Service Portal International convergence

Technical Program Manager

Society Generali, UK - Investment Banking & Trading Platform Projects
08.2013 - 10.2015
  • British Telecom - Global Onboarding Project

Technical Project Manager

Accenture
01.2010 - 07.2013
  • Lead a team of 80 people (Onsite/Offshore) coordinating with Cisco India leadership team, responsible for SLAs, Score Cards and meeting revenue and margin requirements.
  • Program Management Office Offshore Lead, CCW (Cisco Commerce Workbench), Cisco, San Jose, USA
  • Setup the PMO practice at offshore and delivering all the aspects of program requirements and help client reducing cost by offshoring people, process & program.
  • Clients: Cisco, Danone, Boeing

Offshore/Onsite Lead

Capgemini
01.2005 - 12.2010
  • Lead the onsite transition team helping WB and NLC (New Line Cinema) Tech merging & Consolidation, setting up the Applications at offshore, Knowledge Transition and kicking off the AMC contract.
  • Worked with a highly tech team using open source / Java technologies developing complete suite of knowledge empowered customer service applications that automate the problem resolution process across all support channels.
  • Warner Brothers, Burbank, CA, USA

Offshore/Onsite Lead

EFH (Energy Future Holding)
  • Managed a highly productive team of 50 people, transitioning 10+ applications and started supporting from offshore, KT and Tech Mobilization, 24X7 Support, SLA, setting up COE for Energy/Utility Verticals

Senior Developer

Aztec soft
11.2003 - 12.2004
  • Worked with a highly tech team using open source / Java technologies developing complete suite of knowledge empowered customer service applications that automate the problem resolution process across all support channels.
  • Kanisa Inc, CA, USA

Senior Developer

Kanisa Inc
  • Worked with a highly tech team using open source / Java technologies developing complete suite of knowledge empowered customer service applications that automate the problem resolution process across all support channels.

Software Engineer

Escosoft Technologies Limited
06.2000 - 10.2003
  • Worked on Cobol language for batch processing and Result Information system for ICAI (Institute of Chartered Accounts of India)
  • Worked on Java/.NET with backend Sql Server developing web-based portals supporting B2B and B2C business models.
  • Escorts Telecommunications (Ecotel), New Delhi

Education

Masters - computer application

01.2005

Bachelors - science, Physics

01.1994

Skills

  • Project management software proficiency
  • Agile / Scrum, Squad & Fleet SDLCs
  • AI technology generalist
  • Proficient in QlikView and Tableau
  • Software testing proficiency with Quality Center and JIRA
  • Middleware expertise: WebLogic, WebSphere, JBOSS
  • Web development and DevOps
  • Database management: MySQL, MS SQL Server, Oracle
  • Application maintenance and sustainment

Certification

  • PMP
  • Certified Scrum Master
  • AWS Certified Solutions Architect – Associate
  • BCS Foundation Certification in Business Analysis
  • ITIL
  • MCSD

Timeline

Technical Program Manager, Systems Development, Integration

Citigroup Inc
04.2022 - Current

Technical Program Manager

SP Global
03.2016 - 03.2017

Technical Manager / Scrum Master

Virtusa Corp
11.2015 - 04.2022

Technical Program Manager

Amex Travel Company
11.2015 - 02.2016

Technical Program Manager

Society Generali, UK - Investment Banking & Trading Platform Projects
08.2013 - 10.2015

Technical Project Manager

Accenture
01.2010 - 07.2013

Offshore/Onsite Lead

Capgemini
01.2005 - 12.2010

Senior Developer

Aztec soft
11.2003 - 12.2004

Software Engineer

Escosoft Technologies Limited
06.2000 - 10.2003

Senior Developer

Kanisa Inc

Bachelors - science, Physics

Offshore/Onsite Lead

EFH (Energy Future Holding)

Masters - computer application

PROFESSIONAL HIGHLIGHTS

  • More than Two Decades of years of program and technical project management experience managing large and high-risk agency IT projects.
  • Provided comprehensive program management and IT support services to blue chip clients. Executed agile scrum software engineering best practices, automated CI/CD pipeline, ITIL service management (ITSM & ServiceNow), business communication platform (MS Teams), quality management, software testing, risks, and issues management, and change management.
  • Peak Size team – 80 Persons, P&L – 8 MM
  • Provided leadership and managed complex IT Modernization and Digital system integration projects. Sophisticated software development and engineering skills with genuine enthusiasm for resolving business challenges throughout all levels of the agency through technical innovation - mitigated risks, managed requirements and worked with project stakeholders while managing expectations at the department and project levels.
  • Provided Agile best practices to the forefront in implementing and managing software and application libraries. Implemented DevSecOps automation methodology by leveraging best-in-class Continuous Integration and Continuous Deployment (CI/CD) pipeline and measured a wide array of metrics and reports to align to KPIs, trends, and highest impact areas.
  • Developed preliminary cost estimates, Work Breakdown Structures (WBSS), Project Schedules, Resource Loaded Networks (RLNs), Budgets, and Estimates at Completion (EAC) for projects.
  • Implemented Earned Value methodologies (EVMS) and performed related variance analyses. Monitored cost and schedule trends using Earned Value Management System (EVMS), variance analyses, and risk assessments to develop plans or to recommend necessary changes.
  • Managed and performed the process of developing Statement of Work (SOW), Statements of Objectives (SOO), and contract acquisition documentation to secure new and follow-on work. Knowledge of procurement procedures, rules, and regulations sufficient to develop proposals, proposal evaluation, and contract monitoring.
  • Prepared project charters, monthly reports including budgets, costs, and financial forecasts to aid strategic decision-making. The analysis included pricing, cost-benefit analysis, forecasting and expense analysis based on identifying expense drivers and allocations, net present value analysis.
  • Developed new organizational policies, approaches, or techniques to evaluate IT operations at an enterprise level to appraise the effectiveness of policies and programs and to constantly look for new ways for process improvement and recommended appropriate action.
  • Knowledge of a broad spectrum of IT concepts to support a diverse user base's regulatory requirements and future enterprise needs.
  • Maintained communication with stakeholders, staff, and customers with non-technical backgrounds and manage expectations.
  • Carried out Risks Assessment, Risks Analysis, and Risk mitigation by utilizing a bottom-up approach to identify, monitor, and mitigate risks.
Siba Prasad ChoudhuryTechnical Program Manager