SIBY GEORGE
Philadelphia,PA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
16
16
years of professional experience
Work History
FIELD SUPPORT SPECIALIST
BD
Philadelphia, USA
07.2024 - Current
- Assisted the sales department in closing deals and securing contracts, ensuring customer satisfaction.
- Presented and promoted Preventive Maintenance (PM) services, effectively increasing service adoption.
- Conducted training sessions for hospital biomedical teams on PM procedures and machine troubleshooting.
- Maintained and nurtured key accounts through regular visits every five months, ensuring strong relationships.
FIELD SERVICE SPECIALIST
NATUS NEURO
Philadelphia, USA
02.2021 - 07.2024
- Provided on-site installations, warranty support, and high-level software training to clients.
- Configured TCP/IP, DHCP, and DNS protocols for servers to function on client networks.
- Configured routers and switches on client-networks to support both software and hardware functionality.
- Provided support over the phone, in person, and via web-ex to identify and resolve issues.
BIOMEDICAL ENGINEER
SODEXO
Hopewell, USA
08.2015 - 02.2021
- Installing, maintaining, and repairing biomedical equipment and systems, such as patient monitors, ventilators, imaging equipment, and other medical devices.
- Conducting regular inspections and preventive maintenance of medical equipment to ensure proper functioning and compliance with safety standards and regulatory requirements.
- Collaborating with Vendor, IT and other hospital departments to ensure proper integration and use of medical equipment and systems.
FIELD SERVICE ENGINEER
NMS
Dubai, UAE
04.2012 - 04.2014
- Installing, commissioning, and testing laboratory analyzers, ensuring compliance with industry standards and customer specifications.
- Providing on-site troubleshooting, repair, and maintenance of laboratory analyzers to ensure optimal performance and minimize downtime.
- Conducting preventive maintenance and calibration Laboratory analyzers to ensure accuracy, reliability, and compliance with quality standards.
FIELD SERVICE ENGINEER
UDI
Dammam, Saudi Arabia
12.2009 - 10.2011
- Installing, testing, and validating laboratory analytical instruments.
- Conducting routine maintenance and calibration laboratory analyzers to ensure accurate and reliable data.
- Troubleshooting technical issues and providing timely and effective solutions to minimize downtime and ensure optimal analyzer performance.
BIOMEDICAL ENGINEER TRAINEE
KIMS
TVM, India
06.2009 - 06.2009
- Maintaining accurate records of maintenance and repair activities and ensuring compliance with hospital policies and procedures.
- Supporting senior biomedical engineers in various projects and tasks.
- Conducting routine maintenance and basic repairs of medical equipment to ensure proper functioning and compliance with safety standards and regulatory requirements.
Education
Bachelors of Technology (BTECH) - Biomedical Engineering
Sathyabama University
Chennai, India01.2008
Skills
- Medical Device Industry
- Statistical Analysis
- Data Interpretation
- Teamwork
- Project Management
- IT and Networking
- Task Prioritization
- Deadline Management
Timeline
FIELD SUPPORT SPECIALIST
BD
07.2024 - Current
FIELD SERVICE SPECIALIST
NATUS NEURO
02.2021 - 07.2024
BIOMEDICAL ENGINEER
SODEXO
08.2015 - 02.2021
FIELD SERVICE ENGINEER
NMS
04.2012 - 04.2014
FIELD SERVICE ENGINEER
UDI
12.2009 - 10.2011
BIOMEDICAL ENGINEER TRAINEE
KIMS
06.2009 - 06.2009
Bachelors of Technology (BTECH) - Biomedical Engineering
Sathyabama University