Siby Mathew
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Transit Bus Revenue Technician
Metropolitan Transit Authority Of Harris County
06.2017 - Current
- Diagnoses, repairs, and maintains all electronic registering fareboxes, including components (coin modules, bill transports, and cashboxes) and supporting equipment (receiver/vaults, data probes)
- Replace bad order coin module, bill module, cashbox, electronic board, data probe, and power supply with good order components
- Maintains MR records of all repairs
- Maintains inventory records
- Submits and monitors repair requests to Electronic Shop for repair of malfunctioning electronic boards, data probes, and power supplies
- Performs farebox data correction to place farebox back in service
- Downloads data into the computer via portable data unit
- Responds to Bus Operating Facility's request for repair of farebox malfunctions.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Responds for the security of all equipment, keys, and vehicles while on duty
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Maintained quality assurance and customer satisfaction objectives.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Handled customer complaints, and resolved issues.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Cleaner Bus Maintenance
Metropolitan Transit Authority Of Harris County
09.2016 - 06.2017
- Drive buses, Move and park vehicles and other METRO operated vehicles through fueling stations and washers.
- Check the levels of and add to fuel, oil, DEF and other fluids and record amounts added and the mileage of assigned.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Removed trash, debris and other waste materials from premises.
Machine Operator
Chemplast Inc
06.2016 - 09.2016
- Operate metal and plastic molding and casting machines
- Diagnoses, Repair and maintain machines.
- Design and develop new molds, molding processes, techniques, and process improvements
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Removed jammed materials from machines and readjusted components as necessary to resume operations.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Education
Associate's Degree - Computer and Electronics Engineering Technology
ITT Technical Institute
Levittown, PA09.2014
High School Diploma -
Northeast High School
Philadelphia, PA06.2011
Skills
Leadership
Skilled problem solver
Teamwork
Detail-oriented
Effective verbal and written communication skills
Microsoft Word
Excel
Outlook
PowerPoint
Technical knowledge
Team Leadership
Customer Service
Teamwork and Collaboration
Documentation And Reporting
Problem Resolution
Good Judgment
Work Planning and Prioritization
Attention to Detail
Works Well Under Pressure
Multitasking and Organization
Power Tools and Equipment
Troubleshooting
Preventive Maintenance
Data Entry
Time management
Awards
Metropolitan Transit Authority, Top Technician of Month - March 2023 Electronic Maintenance
Metropolitan Transit Authority, Top Technician of Month - February 2024 Electronic Maintenance
Timeline
Transit Bus Revenue Technician
Metropolitan Transit Authority Of Harris County
06.2017 - Current
Cleaner Bus Maintenance
Metropolitan Transit Authority Of Harris County
09.2016 - 06.2017
Machine Operator
Chemplast Inc
06.2016 - 09.2016
Associate's Degree - Computer and Electronics Engineering Technology
ITT Technical Institute
High School Diploma -
Northeast High School
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