Sideena Radway-Williams
Jacksonville,FL
Summary
Proficient and caring nursing team member, recently received my CNA license but being a care giver for 2 years, offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
Work History
Night Auditor
Comfort Suites Baymeadows
Jacksonville, FL
03.2022 - 07.2023
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Handing early check-outs
- Ran end-of-day computer functions and closed out reports.
Server and Cashier
New Era Restaurant and Lounge
Brooklyn, NY
04.2018 - 11.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures and customer services.
- Food preparation
Housekeeping Attendant
Hilton Garden Inn Hotel
Daytona Beach , FL
10.2017 - 04.2018
- Removed trash from rooms and replaced liners to wastebaskets.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
Housekeeping Attendant and Supervisor
Grand Seas Resort
Daytona Beach , FL
01.2016 - 10.2017
- Removed trash from rooms and replaced liners to wastebaskets.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Replenished guest supplies and amenities.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Organized supplies for use based on expected customer needs.
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
Education
One Week CNA
Jacksonville, FL05.2023
High School Diploma -
Lennon High School
Clarendon, Jamaica 07.2016
Skills
- Collecting Vital Signs
- Communication
- Time management
- Hand washing
- Record management
- Team work
- Patience
- Flexibility
- Strong Attention to detail
- Family Support and Assistance
- Infection Control Procedures
- Adaptable
- Light Housekeeping
- Preparing Meals
- Quick Problem Solver
- Understands Mobility Assistance Needs
- Assisting With Personal Grooming
- Catheter Change and Preparation
- General Housekeeping Ability
- Account Reconciliation
- Account Audits
- Performing Wake-Up Calls
- Resolving Issues
- Conflict/Issue Documentation
- Balancing Transactions
- Reservation Processing
- Safety and Security Procedures
- Revenue Tracking
- Analytical Thinking
- Posting Charges
- Multitasking and Organization
License & Certification
- CNA LIcense
- BLS Certification
Timeline
Night Auditor
Comfort Suites Baymeadows
03.2022 - 07.2023
Server and Cashier
New Era Restaurant and Lounge
04.2018 - 11.2021
Housekeeping Attendant
Hilton Garden Inn Hotel
10.2017 - 04.2018
Housekeeping Attendant and Supervisor
Grand Seas Resort
01.2016 - 10.2017
One Week CNA
High School Diploma -
Lennon High School
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