Sidharth Matthew Termuhlen
Kalamazoo,USA
Summary
Compassionate Rehabilitation Technician with expertise in direct patient support and safety compliance. Skilled in appointment scheduling and medication administration, while training and mentoring team members to maintain high care standards. Focused on enhancing client comfort and ensuring compliance in all care activities.
Overview
8
8
years of professional experience
Work History
Rehabilitation Technician
Hope Network
Kalamazoo, MI
04.2024 - Current
- Supported clients with daily living activities like dressing and feeding to foster independence.
- Assisted clients with bathing and grooming, supporting their dignity and independence.
- Delivered bedside care to clients, enhancing comfort and facilitating healing processes.
- Administered prescribed medications to clients according to health protocols.
- Prepared nutritious meals for clients based on dietary needs.
- Ensured safety compliance to uphold health regulations and safeguard client wellbeing.
Optical Sales Specialist
RX Optical
Kalamazoo, MI
03.2023 - 11.2023
- Coordinated patient appointments to maximize scheduling efficiency and improve patient access to services.
- Provided tailored product advice to customers based on individual needs.
- Verified insurance eligibility to confirm coverage
- Scheduled appointments to optimize customer flow, maximizing service efficiency.
- Ensured customer satisfaction with final product
Sales Associate
Value City Furniture
Portage, MI
06.2022 - 02.2023
- Demonstrated unique product features and instructed customers on effective usage to drive sales.
- Guided customers to specific products, improving their shopping experience and encouraging repeat visits.
- Addressed customer inquiries, providing personalized product recommendations that increased customer satisfaction.
Eyewear Specialist
Visionworks
Duluth, MN
09.2019 - 06.2022
- Facilitated eyewear selection process, improving patient satisfaction through personalized recommendations
- Led training sessions for new eyewear specialists, reinforcing service quality standards across the team
- Conducted tests to assess eye function
- Performed diagnostic evaluations
- Maintained accurate electronic medical records
- Organized patient appointment schedules, streamlining clinic workflow to reduce wait times
Cashier
SuperOne Foods
Duluth, MN
10.2017 - 08.2019
- Handled customer payment transactions at checkout
- Welcomed customers and guided them in locating store items for a positive shopping experience
- Resolved customer complaints, improving satisfaction and fostering loyalty
- Conducted training sessions for new team members on store procedures, ensuring consistent service delivery
Teacher Intern
Pioneer School
Nablus, Palestine
07.2018 - 08.2018
- Taught linguistically diverse students, enhancing language acquisition and cultural understanding for Arabic and English speakers
- Instructed students individually and in groups, enhancing engagement through varied teaching methods
- Adapted teaching methods and instructional strategies to enhance learning outcomes for students of varying skill levels
- Monitored student physical fitness through standardized assessments, helping students reach personalized fitness goals
- Developed and directed soccer and dance programs, engaging students in physical activity through special events
- Supported teachers by collaborating on educational programs, fostering a cohesive learning environment
Education
Business studies -
Wisconsin Technical Indianhead College
Superior, WILiberal Arts and General Studies -
University of Wisconsin-Superior
Superior, WIPhilosophy and History Studies -
Christendom College
Front Royal, VAHigh School Diploma -
Grand River Academy
Austinburg, OHSkills
- Medication administration
- Retinal imaging
- Assistive device fitting
- Equipment operation
- Patient education
- Patient support
- Safety compliance
- Benefits verification
- Appointment scheduling
- Customer service
- Patient advocacy
- Training and mentoring
- Team development
- CPR training
Timeline
Rehabilitation Technician
Hope Network
04.2024 - Current
Optical Sales Specialist
RX Optical
03.2023 - 11.2023
Sales Associate
Value City Furniture
06.2022 - 02.2023
Eyewear Specialist
Visionworks
09.2019 - 06.2022
Teacher Intern
Pioneer School
07.2018 - 08.2018
Cashier
SuperOne Foods
10.2017 - 08.2019
Business studies -
Wisconsin Technical Indianhead College
Liberal Arts and General Studies -
University of Wisconsin-Superior
Philosophy and History Studies -
Christendom College
High School Diploma -
Grand River Academy