Diligent Scrum Master with robust background in Agile methodologies and team facilitation. Successfully led cross-functional teams to deliver high-quality software products, ensuring timely completion of sprints. Demonstrated expertise in conflict resolution and fostering collaborative environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Scrum Master
Wells Fargo
Remote
04.2022 - Current
Led and contributed to scrum events, ensuring effective communication and continuous improvement throughout the project lifecycle.
Facilitated team alignment on product milestones through art sync meetings, addressing blockers and mitigating risks to expedite development.
Facilitated open communication and thorough inspections to enhance collaborative adaptation efforts.
Analyzed team processes to address potential blockers, facilitating timely project completion and effective collaboration.
Facilitated communication between product owner and technical leads to ensure team focus on delivering critical epics on schedule and within budget.
Developed and implemented coaching strategies for team self-organization and cross-functionality, fostering a more effective agile environment.
Designed reporting framework to provide leadership with insights into overall initiative progress.
Collaborated with stakeholders to ascertain projected volume, ensuring development team readiness for holiday system implementation.
Developed and submitted change requests while actively seeking approval to support seamless deployment processes.
Implemented strategies for early defect detection and predictable software builds to enhance response times for critical changes.
Contract via Randstad USA
Scrum Master to Release Train Engineer
Federal Reserve Bank of Richmond
Remote
12.2021 - 04.2022
Transitioned from HBC as Scrum Master to Release Train Engineer at the FED.
Achieved successful launch of service-oriented release trains through effective management of multiple teams. Enabled four teams to grasp agile delivery methods and actively participate in PI planning. Drove the adoption of Scrum and Kanban frameworks, resulting in endorsement as operational agile teams aligned with division best practices.
Identified product and non-product teams, assigning scrum masters to enhance project management efficiency.
Coordinated efforts in tracking PI objectives and formulating risk mitigation plans to optimize team performance and project outcomes.
Tracked and coordinated status, dependencies, and risks of epics and stories, enhancing team alignment through Scrum of Scrums.
Helped design and launch an Agile and product management resource library.
Facilitated agile maturity evaluations, contributing to a 20% increase in agile adoption across teams.
Facilitated adoption of XP methodologies for two software development teams to minimize defects and downtime, thereby improving overall throughput.
Oversaw team training efforts and organized scrum events to optimize the handling of vulnerability issues.
Contract via Apex Systems
Scrum master / Agile Transformation Coach
HBC
Houston, Tx
07.2018 - 04.2022
Managed Scrum processes for Salesforce development teams, ensuring effective execution of all Scrum ceremonies.
Monitored Salesforce releases, new features, and industry trends to enhance project delivery strategies.
Engineered and executed a comprehensive end-to-end agile solution that revolutionized delivery processes for HBC Salesforce projects.
Conducted scrum ceremonies, addressing impediments and protecting team from external interferences.
Helped determine best methodologies that fit Salesforce projects.
Achieved enhanced team performance by promoting experimentation with new experience techniques and DevOps practices, including user stories, FDD, TDD, CI/CD pipeline establishment, pair programming, and automated testing.
Automation got more faster, and deployment was 2 times more leading to increase in annual net profit.
Successfully transformed over 30% of traditional delivery teams to agile teams within first 6 months.
Designed a clear Agile Adoption Roadmap and Strategy for new teams and introduced the Shu-Ha-Ri agile incubation process.
Trained and empowered teams with the interpersonal and technical skills needed to achieve project objectives.
Saw a boost to teams’ throughput in less than 12 weeks.
Trained and coached other C levels, project managers and other executives in adopting an agile mindset.
Contract via Apex Systems, Houston Tx USA
Agile Delivery Manager/ Agile Coach
BestBuy
Minnesota, USA
11.2016 - 07.2018
Coordinated efforts of software development teams on Salesforce platform, driving improvements in sales enablement and client engagement for a user base exceeding 1800.
Facilitated inter-team meetings to enhance collaboration and communication. Analyzed performance metrics and compiled comprehensive end-of-sprint reports.
Facilitated all scrum events including backlog refinement, sprint planning, daily standups, sprint retrospectives, and sprint reviews.
Transitioned from Scrum master to Agile Delivery Manager in first 3 months.
Managed multiple teams end to end release process.
Worked with Product and Dev team to establish release timelines.
Created release plan, documentation along with all important details such as establishing important dates.
Handled all release communications with internal/external teams.
Drove and supported engineering transition of production tickets (Snow problems in ServiceNow/DevOps integration).
Assessed ServiceNow dashboard each day to verify proper backlog management of production tickets in Jira, facilitating team collaboration.
Empowered distributed teams, leads, Managers, PMs to prioritize these tickets.
Setup technical discussion meetings within or outside the team in collaboration with tech leads.
Coordinated all aspects of release process and maintained clear communication with stakeholders regarding progress and milestones.
Facilitated team meetings to address business needs and maintain operational effectiveness.