Sidney Keyes
Brooklyn,NY
Summary
Organized and dependable employee successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to providing exceptional care to individuals I serve, both in hospitality and social work settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Social Work Intern
New Alternatives For Children
09.2023 - Current
- Mediate between family members to facilitate conflict resolution and build healthy family relationships.
- Collaborate with other professionals to plan and coordinate care for clients.
- Document client progress and activities in accordance with agency policies and procedures.
Social Work Intern
Duke University Hospital
09.2022 - 04.2023
- Interviewed clients to assess needs and determine most suitable needs and services.
- Offered community resource guidance to clients to meet family needs for assistance.
- Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
Server/Food Runner/Expo
Double Oaks Bed And Breakfast
10.2020 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server/Host
Southern Lights Bistro
10.2014 - 02.2019
- Provided excellent customer care, developed a well-practiced sense of time management through fast paced, guest-centered service
- Anticipated customer needs, maintained professionalism in high stress situations, communicated daily with diverse groups of customers
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Masters in Social Work (M.S.W.) - Social Work
Smith College
Northampton, MA08.2024
Bachelor of Arts - Sociology
The University of North Carolina At Greensboro
Greensboro, NC12.2016
Skills
- Client Advocacy
- Case Management
- Time Management
- Organization
- Collaboration and Communication
- Service Prioritization
- Hospitality Service Expertise
Certification
- ITTT International TEFL and TESOL Training - 2018
Timeline
Social Work Intern
New Alternatives For Children
09.2023 - Current
Social Work Intern
Duke University Hospital
09.2022 - 04.2023
Server/Food Runner/Expo
Double Oaks Bed And Breakfast
10.2020 - 04.2022
Server/Host
Southern Lights Bistro
10.2014 - 02.2019
Masters in Social Work (M.S.W.) - Social Work
Smith College
Bachelor of Arts - Sociology
The University of North Carolina At Greensboro
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