Sidney Pence
Cedar Falls,IA
Summary
Detail-oriented Customer Service Professional with experience in operational support. Maintained compliance with food safety standards and ensured cleanliness in dining and kitchen areas. Thrived in high-pressure environments while training new staff and enhancing team productivity through strong collaboration.
Overview
1
1
year of professional experience
Work History
Team Member
Culver's Restaurant
Cedar Falls, CA
08.2025 - 10.2026
- Greeted guests and took orders using Culver's service standards.
- Assisted guests with menu questions and special order requests.
- Supported teammates during rush periods with fast, accurate service.
- Operated register and handled cash, card, and mobile payments.
- Prepared burgers, sandwiches, and custard items following Culver's recipes.
- Restocked ingredients, cups, and supplies for smooth restaurant operations.
- Maintained clean dining, kitchen, and restroom areas throughout shifts.
- Followed food safety, sanitation, and temperature procedures at Culver's.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Trained new team members using approved training materials and information.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
Team Member
Wendys Restaurant
Rexburg, Idaho
06.2025 - 08.2025
- Greeted guests and took orders using Culver's service standards.
- Prepared burgers, sandwiches, and custard items following Culver's recipes.
- Operated register and handled cash, card, and mobile payments.
- Restocked ingredients, cups, and supplies for smooth restaurant operations.
- Maintained clean dining, kitchen, and restroom areas throughout shifts.
- Followed food safety, sanitation, and temperature procedures at Culver's.
- Supported teammates during rush periods with fast, accurate service.
- Assisted guests with menu questions and special order requests.
- Worked hard to learn required tasks quickly to maximize performance.
Education
Cedar Falls High School
Cedar Falls, IASkills
- Food safety
- Cash handling
- Point of sale
- Order accuracy
- Customer service
- Attention to detail
- Effective communication
Timeline
Team Member
Culver's Restaurant
08.2025 - 10.2026
Team Member
Wendys Restaurant
06.2025 - 08.2025
Cedar Falls High School