Summary
Overview
Work History
Education
Skills
Timeline
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Sidney Phillips

Longview

Summary

Dynamic and detail-oriented professional with experience at Dutch Bros, excelling in customer service and team collaboration. Recognized for training new staff and maintaining high standards in beverage preparation. Skilled in time management and fostering a friendly atmosphere, ensuring exceptional service even in high-pressure situations.


Overview

4
4
years of professional experience

Work History

Barista

Dutch Bros
08.2025 - Current
  • Prepared high-quality beverages according to company standards and customer preferences.
  • Maintained cleanliness and organization of work area to ensure efficient service delivery.
  • Assisted in training new baristas on operational procedures and beverage preparation techniques.
  • Provided exceptional customer service, fostering a welcoming environment for patrons.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Waitress

Margarita Factory
06.2021 - 02.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Took and processed customer orders efficiently using point-of-sale system.
  • Educated customers on menu items, specials, and ingredients for informed decisions.
  • Handled cash transactions accurately while balancing register at end of shift.
  • Supported training of new staff by sharing best practices for service excellence.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

Bachelor of Arts - Anthropology

Washington State University
Vancouver, WA
12-2025

Associate of Arts -

Lower Columbia College
Longview, WA
06-2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Housekeeping

Timeline

Barista

Dutch Bros
08.2025 - Current

Waitress

Margarita Factory
06.2021 - 02.2024

Bachelor of Arts - Anthropology

Washington State University

Associate of Arts -

Lower Columbia College

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