SIDNEY PINNIX
PITTSBURGH,PA
Summary
Proficient in designing and executing test plans, test cases, and test scripts to identify and resolve defects across various platforms. Skilled in both manual and automated testing methodologies. Skilled in creating detailed technical documentation, auditing security protocols. Adept at collaborating with development teams to troubleshoot issues, validate fixes, and improve overall product performance
Overview
4
4
years of professional experience
Work History
QA TEST ENGINEER
DVSPORT
Pittsburgh, PA
05.2024 - Current
- Perform regression testing to ensure software releases meet quality standards and customer expectations before deployment.
- Provided end-user support for a variety of software applications, troubleshooting, and resolving technical issues to ensure optimal system functionality.
- Present technical builds clearly to internal employees and external users, ensuring an understanding of technical concepts and features.
- Develop and execute comprehensive test plans, test cases, and test scripts for new and existing software applications.
- Delivered high-quality technical support and solutions in accordance with established procedures, meeting organizational standards.
Relationship Banker
JPMORGAN CHASE
Sewickley, PA
01.2021 - 01.2024
- Assess clients' financial situations, understand their goals, and recommend proper banking products and services, such as savings accounts, loans, and investment options.
- Promote and cross-sell various banking and financial products to enhance client portfolios, contributing to revenue generation for the institution.
- Identifying potential fraud risks, analyzing data, and reviewing processes to ensure compliance with fraud prevention protocols.
- Leveraged banking technology platforms to streamline operations and enhance the client experience.
- Participated in training and mentoring of new associates, assisting with onboarding .
Education
Bachelor of Arts - INFORMATION TECHNOLOGY
Southern New Hampshire University
Hooksett, NH03-2025
Skills
- Hardware Maintenance
- Technical Support
- Mainframe
- TestRail
- Trello
- Project Management
- Test Automation Tools
- System Administration
Timeline
QA TEST ENGINEER
DVSPORT
05.2024 - Current
Relationship Banker
JPMORGAN CHASE
01.2021 - 01.2024
Bachelor of Arts - INFORMATION TECHNOLOGY
Southern New Hampshire University
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