Sidney Sills
Garden Grove,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Advocate
Trust Socal
Garden Grove, CA
03.2025 - 09.2025
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Proactively identified potential issues affecting clients, working diligently to resolve them before escalation became necessary.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Greeted and welcomed new patients, assisting with orientation of programming schedule and rules.
Cocktail Server
Bartlett Sports Bar
Bartlett, TX
02.2022 - 06.2023
- Delivered exceptional customer service while efficiently managing multiple orders in fast-paced environment.
- Assisted guests with menu selections, showcasing extensive knowledge of drink offerings and pairings.
- Collaborated with kitchen staff to ensure timely and accurate food and beverage delivery to customers.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Maintained clean and organized bar area.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Processed orders and sent to kitchen employees for preparation.
CNA
Broken Arrow Nursing Home
Broken Arrow, OK
09.2019 - 11.2021
- Assisted patients with daily activities, ensuring comfort and safety throughout care.
- Monitored vital signs, accurately recording changes to inform nursing staff.
- Maintained cleanliness and organization of patient areas, promoting a healthy environment.
- Identified potential health issues through observation, escalating concerns promptly to nursing staff.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Responded quickly and calmly in emergency situations.
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Provided compassionate support to patients, enhancing overall emotional well-being.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Education
High School Diploma -
Penn Foster
Tulsa, OK09-2019
Skills
- Active listening
- Attention to detail
- Building trust and relationships
- Conflict resolution
- Reliability
- Organizational skills
- Multitasking
- Task prioritization
- Community advocacy
- Relationship building
- Teamwork
- Problem-solving
Timeline
Advocate
Trust Socal
03.2025 - 09.2025
Cocktail Server
Bartlett Sports Bar
02.2022 - 06.2023
CNA
Broken Arrow Nursing Home
09.2019 - 11.2021
High School Diploma -
Penn Foster