Sidney Smith
Albemarle,NC
Summary
Very organized and dependable candidate successful at managing multiple priorities with a positive attitude, while also willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Desk Associate
Lowe's Home Improvement
04.2022 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Monitored cash drawers in 4 different checkout stations and maintained adequate cash supply.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2020 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated 2 cash registers for cash, check, and credit card transactions with excellent accuracy levels.
- Responded promptly to requests for assistance, spills, and customer inquiries.
Education
Certification - Small Business Entrepreneurship
Stanly Community College
Albemarle, NC05.2023
Certification - Business Administration - Marketing
Stanly Community College
Albemarle, NC05.2023
High School Diploma -
Albemarle High School
Albemarle, NC06.2022
Certification - Business Administration
Stanly Community College
Albemarle, NC05.2022
Skills
- Complaint Handling and Resolution
- Resolving Customer Issues
- Front Desk Management
- Customer Service and Assistance
Timeline
Customer Service Desk Associate
Lowe's Home Improvement
04.2022 - Current
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2020 - 04.2022
Certification - Small Business Entrepreneurship
Stanly Community College
Certification - Business Administration - Marketing
Stanly Community College
High School Diploma -
Albemarle High School
Certification - Business Administration
Stanly Community College
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