Sidney Parham Sidney Parham
Ashland,OH
Summary
Dedicated Security Supervisor with a proven track record in delivering exceptional customer service and enhancing client satisfaction. Skilled in building rapport and working collaboratively within diverse teams.
Overview
8
8
years of professional experience
Work History
Security Supervisor
CHOICE SECURITY & PROTECTION SERVICES
Climax, Michigan
07.2023 - 03.2026
- Earned recognition from management for delivering exceptional customer service that enhanced client satisfaction.
- Collaborated with team members to meet project objectives and ensure timely completion.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assessed customer needs promptly during interactions to provide tailored support.
- Initiated conversations with customers to build rapport.
Security Supervisor
Choice Security & Protection Services
Chicago, Illinois
04.2018 - 02.2021
- Supported team members in meeting project deadlines, ensuring timely task completion.
- Collaborated with diverse coworkers to achieve goals and address product and service challenges.
- Guided colleagues to foster a collaborative work environment, enhancing teamwork.
- Approached customers and started conversations using strong interpersonal and communication skills.
Skills
- Incident response
- Surveillance systems
- Risk assessment
- Access control
- Emergency response
- Customer service
- Conflict resolution
Timeline
Security Supervisor
CHOICE SECURITY & PROTECTION SERVICES
07.2023 - 03.2026
Security Supervisor
Choice Security & Protection Services
04.2018 - 02.2021