Sidni Rowe
Belleview,FL
Summary
I have 5+ years of warehouse experience and an additional 4+ of customer service. I show strengths in stock management and have been successful at managing multiple priorities with a positive attitude. Trained in inventory control procedures and customer service. An enthusiastic individual experienced in stocking shelves of vet offices and pet stores. I came with an engaging and pleasant personality combined with a background in building customer relationships. I have a willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position and ready to help the team achieve company goals.
Overview
12
12
years of professional experience
Work History
Inventory Control Specialist
CHEWY.COM
3380 NW 35th Ave Rd, Ocala, FL 34475
03.2019 - Current
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Disposed of damaged or defective items.
- Supervised and trained new staff in performing census.
- Monitored team members to ensure accurate cycle counts and productivity.
Phone Representative
Sitel
1417 N Magnolia Ave, Ocala, FL 34475
09.2017 - 07.2019
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Received incoming customer calls and sent outgoing emails to customer case workers
Associate
Pet Supermarket
2023 E Silver Springs Blvd, Ocala, FL 34470
08.2015 - 12.2017
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Maintained relationships with customers to maximize sales opportunities.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Kennel Attendant
Town & Country Animal Hospital
5204 US Hwy 27, Ocala, FL 34482
12.2014 - 06.2015
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
Kennel Attendant
'Fuzzy Buddies' Formally 'Bay Paws Pet Resort' Current
1212 N 34th St, Tampa, FL 33605
09.2013 - 10.2014
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Kennel Attendant
Paddock Park Animal Care Center
3931 SW 42nd St, Ocala, FL 34474
08.2012 - 07.2013
- Monitored and maintained food, water and medication of boarded animals according to animals unique dietary health guidelines.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Education
High School Diploma -
WestPort High School
Ocala, FL07.2012
Skills
- Product Availability and Target Area Checks
- Inventory and Computer Tracking
- Barcode Labeling
- Weekley Audits
- Inventory Monitoring and Management
- Complex Problem-Solving and Critical Thinking
- Handheld Scanners and Order Pickers Experience
- Cycle Counting
- Damaged Merchandise Identification, Reporting and Processing
- Reading Comprehension
- Customer Experience and Cash Register Operations
- Excel and Slack Proficiency
Timeline
Inventory Control Specialist
CHEWY.COM
03.2019 - Current
Phone Representative
Sitel
09.2017 - 07.2019
Associate
Pet Supermarket
08.2015 - 12.2017
Kennel Attendant
Town & Country Animal Hospital
12.2014 - 06.2015
Kennel Attendant
'Fuzzy Buddies' Formally 'Bay Paws Pet Resort' Current
09.2013 - 10.2014
Kennel Attendant
Paddock Park Animal Care Center
08.2012 - 07.2013
High School Diploma -
WestPort High School