French international student from the Czech Republic with 3 years of experience as a waitress and two months as a barista. Solid experience handling food and meeting customers demands with diligent and well-organized mentality. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Aux Merveilleux De Fred
11.2023 - 01.2024
Used POS system to accurately enter orders and process payments.
Monitored supply levels at counter and maintained customer areas to meet typical demands.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Manager/Waitress
Fraktal And Vegtral (restaurants)
05.2020 - 12.2023
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Used cash registers and credit card machines to cash out customers.