Sidratu Thomas

An accomplished, motivated and versatile individual. Thrives in a challenging and dynamic environment and takes pride in delivering high quality work to time and budget. An innovative driven individual, a consistent over-achiever, excellent coordinator and organizer who is flexible, dedicated and possesses a `can do ‘attitude that focuses on solving problems and overcoming challenges. Can conveniently and efficiently work in any financial institution or administration environment with relative ease and confidence.

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

• Hardwork to make the college grow
• A reliable individual with over 4 years’ experience in front line services
• Provide Friendly and professional service
• Highly trustworthy
• Can work under pressure accurately
• Excellent written, oral and verbal communications skills
• Service oriented
• Excellent interpersonal skills, phone manner and office etiquette
• Always committed and dedicated to responsibilities
• Computer literate (Ms Word) and willing to learn new applications

• Mrs. Anita Thomas, Branch Manager, UBA Charlotte Street, +232-78-627-143, anitakandeh92@gmail.com
• Mrs. Patricia King, Senior Administrative Officer, Cabinet Secretariat Office of the Vice President, Tower Hill, Freetown, Western Area, +232-78-272-281-030-727-220

• Running the day-to-day administration of the college
• One on one interface with customers
• Facilitate all transactions for student
• Assisting in Ordering stationary
• Scheduling and organizing training and refresher course for staff
• Monitoring stock
• Take daily inventory of all stock available
• Ensure all staff adhere to college policies & procedures
• Registering Open Cash Request form
• Updating Consignment in the Tracking System /finding Actual weight
• Preparing monthly files for countries.

• Place of Birth: Freetown
• Date of Birth: 01/13/93
• Nationality: Sierra Leonean
• Marital Status: Married with 2 Children