Summary
Overview
Work History
Education
Skills
Personal Information
Hobbies and Interests
Languages
Driving Licence
References
Timeline
Generic
Sidri Rrapaj

Sidri Rrapaj

Tirane

Summary

Dynamic professional with a strong commitment to delivering exceptional passenger service and creating memorable travel experiences. Proven ability to communicate effectively and maintain composure in high-pressure environments, contributing to team success. Skilled in time management and attention to detail, ensuring efficient operations and passenger satisfaction. Prepared to leverage international experience and dedication to enhance customer service in a cabin crew role.

Overview

4
4
years of professional experience

Work History

Sales Agent

G.M Shpk
Tirane
03.2025 - Current
  • Conducted market research to identify new sales opportunities.
  • Offered product and service consultations and employed upselling techniques.
  • Negotiated deals and handled complaints or objections.
  • Continuously met sales goals via strategic prospecting.

Host

Flumen Park
Tirane
07.2024 - 01.2025
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Cleaned reception area regularly to maintain professional appearance.
  • Greeted guests upon arrival, providing a warm, welcoming atmosphere to enhance customer experience.
  • Managed reservation system efficiently, accommodating guest requests and maximising dining room occupancy.
  • Compiled feedback from guests to suggest improvements in services, menu offerings, and overall dining experience.
  • Supported guests with immediate, knowledgeable assistance for diverse needs.
  • Prepared tables for new arrivals, ensuring settings were complete and tailored to the number of guests expected.

Finance Specialist

Dua Gaz Sh.a
Tirane
09.2021 - 07.2024
  • Managed budgeting, forecasting, and financial reporting for a major gas company
  • Developed and maintained comprehensive financial models to support strategic decision-making
  • Monitored and analyzed operational costs, implemented cost-saving initiatives, and optimized financial performance to enhance profitability
  • Ensured adherence to financial regulations and industry standards, conducting regular audits and implementing corrective actions as needed
  • Prepared detailed financial reports and presentations for senior management, providing insights into financial trends and performance metrics
  • Worked closely with cross-functional teams, including operations and procurement, to align financial strategies with company goals and improve overall efficiency
  • Identified financial risks and developed mitigation strategies to safeguard company assets and support sustainable growth
  • Assessed clients' financial status, objectives and risk tolerance to devise customised risk policy.
  • Analysed financial statements, market trends, and client portfolios to provide tailored investment advice.

Education

Bachelor Degree - Banking, Finance and Accounting

Mediterranean University
Tirane, Albania
07.2021

Skills

  • Financial analysis and planning
  • Budgeting and cost management
  • Risk management strategies
  • Reporting and documentation
  • Sales negotiation skills
  • Microsoft Excel proficiency
  • Payment processing expertise
  • Cash handling expertise
  • Customer relations management
  • Patience and composure

Personal Information

  • Place of birth: Fratar, Fier
  • Date of birth: 10/06/00
  • Gender: Male
  • Nationality: Albanian
  • Marital status: Single

Hobbies and Interests

  • Travelling
  • Photography
  • Sports

Languages

Albanian
First Language
English
Upper Intermediate (B2)
B2
French
Beginner
A1
German
Beginner
A1

Driving Licence

  • Full, clean driving licence (Category B)

References

Artan Caci, +355684561356, tiranaduagaz@gmail.com, Dua Gaz Sh.a

Timeline

Sales Agent

G.M Shpk
03.2025 - Current

Host

Flumen Park
07.2024 - 01.2025

Finance Specialist

Dua Gaz Sh.a
09.2021 - 07.2024

Bachelor Degree - Banking, Finance and Accounting

Mediterranean University

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Sidri Rrapaj