Summary
Overview
Work History
Education
Skills
Basketball
Languages
Timeline
Generic

Sidy Mbaye

Novi,MI

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

8
8
years of professional experience

Work History

Retail Associate

Meijer
01.2022 - 01.2024
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Increased sales revenue by offering targeted promotions and upselling related items.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.

Chipper

Contractors Steel
05.2018 - 12.2022
  • Improved chipper efficiency by performing regular maintenance and routine inspections.
  • Enhanced workplace safety with thorough training on chipper operations and hazard prevention.
  • Reduced downtime by quickly diagnosing and resolving mechanical issues in chippers.
  • Collaborated with team members to optimize workflow and increase productivity.
  • Assisted in the development of new protocols for safe and efficient chipper operation.
  • Maintained accurate records of chipper usage, maintenance, repairs, and inventory management.

Store Associate Volunteer

Salvation Army Family Store
11.2018 - 08.2019
  • Enhanced customer satisfaction by providing knowledgeable assistance and prompt service.
  • Streamlined inventory management for increased efficiency and accuracy in product stocking.
  • Collaborated with team members to achieve store goals and maintain a welcoming environment.
  • Delivered exceptional customer service, addressing concerns and handling returns professionally.
  • Assisted in merchandising displays to attract customers and promote sales opportunities.
  • Contributed to store cleanliness, ensuring a well-organized shopping experience for patrons.

Team Member

Olgas KitchenInc
10.2015 - 08.2018
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Education

Oakland Community College
Bloomfield Hills, MI
05.2025

High School Diploma -

Walled Lake Western High School
Commerce Township, MI
05.2015

Skills

  • Cash Register Operation
  • Loss Prevention
  • Self-directed learning
  • Proactivity
  • Sales Promotion
  • Positive and engaging demeanor

Basketball

Basketball is honestly my favorite hobby. I love basketball. It brings so much joy in my heart. I'm looking forward to bringing the excitement it brings me to work so everybody can be happy!

Languages

French
Native or Bilingual

Timeline

Retail Associate

Meijer
01.2022 - 01.2024

Store Associate Volunteer

Salvation Army Family Store
11.2018 - 08.2019

Chipper

Contractors Steel
05.2018 - 12.2022

Team Member

Olgas KitchenInc
10.2015 - 08.2018

Oakland Community College

High School Diploma -

Walled Lake Western High School

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Sidy Mbaye