SIEHDI WELLEH WOLLOR
Sacramento,CA
Summary
Hardworking waitress with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
DIANNA RESTRURANT
Monrovia, LIBERIA
02.2020 - 04.2024
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Greeted customers, provided menus and answered questions about menu items.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Took accurate food and drink orders, using a POS ordering software system.
- Provided excellent customer service to ensure repeat customers.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Education
High School Diploma -
FORIEGN SCHOOL
MONROVIA07-2011
Skills
- Menu knowledge
- Wine pairing
- Table Setting
- Food presentation
- Order Taking
- Cleanliness
- Liquor, wine, and food service
Websites
Custom
- Shederick Fuflay-Dietary Aide (Mission Carmichael Health care Center)
Contact: (916) 692-6069
* Helena Bropleh- CNA- (916) 346-6397
References
References available upon request.
Timeline
Restaurant Waiter
DIANNA RESTRURANT
02.2020 - 04.2024
High School Diploma -
FORIEGN SCHOOL
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