Siena Bell
Freeland,PA
Summary
Dynamic and reliable ice cream scooper with experience at Woods Icecream, adept at enhancing customer satisfaction through cheerful service and upselling techniques. Demonstrated strong food safety practices and attention to detail, contributing to increased sales and a positive team environment while training new staff effectively.
Overview
2
2
years of professional experience
Work History
Icecream Scooper/cashier
Woods Icecream
Freeland, PA
03.2023 - Current
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
- Assisted in training new scoopers, offering guidance on techniques and company policies.
- Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.
- Demonstrated attention to detail when preparing orders, ensuring accuracy and consistency in presentation.
Education
Hazleton Area Highschool
Hazleton, PASkills
- Cleanliness and organization
- Patience and empathy
- Reliability and punctuality
- Motivation and initiative
- Food safety
- Menu memorization
- Order accuracy
Timeline
Icecream Scooper/cashier
Woods Icecream
03.2023 - Current
Hazleton Area Highschool