Siena Lockwood
Butler,PA
Summary
Motivated professional with extensive experience in customer service and inventory management. Proven ability to train employees and mediate conflicts, resulting in improved team dynamics and enhanced customer satisfaction. Strong focus on operational efficiency and team collaboration.
Overview
4
4
years of professional experience
Work History
Theater Associate
MovieScoop Cinemas
Cranberry Township, Pennsylvania
08.2024 - Current
- Provide superior customer service by effectively managing inquiries and solutions.
- Stocked supplies and managed inventory for concession stands efficiently.
- Supported marketing efforts by distributing promotional materials within the cinema.
- Maintained cleanliness and organization in theater auditoriums and common areas.
Server
Texas Roadhouse
Butler, Pennsylvania
01.2022 - 08.2024
- Assisted in training new servers on restaurant policies and procedures.
- Handled cash and processed payments efficiently at the end of meals.
- Resolved customer complaints professionally to enhance the overall dining experience.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
Office Assistant
Crawford Podiatry & Aesthetics
Butler, Pennsylvania
11.2021 - 12.2021
- Streamlined appointment scheduling and patient intake for podiatry and aesthetics services.
- Delivered comprehensive administrative support, including document management and supply ordering.
- Executed accurate and efficient data entry across multiple computer systems.
- Addressed patient inquiries through phone and in-person interactions, ensuring high-quality customer service.
Education
Some College (No Degree) - Human Resources Management
Southern New Hampshire University
High School Diploma -
Butler Senior High School
Butler06-2023
Skills
- Customer care
- Inventory control
- Appointment coordination
- Data entry tasks
- Collaborative teamwork
- Conflict mediation
- Employee training
Timeline
Theater Associate
MovieScoop Cinemas
08.2024 - Current
Server
Texas Roadhouse
01.2022 - 08.2024
Office Assistant
Crawford Podiatry & Aesthetics
11.2021 - 12.2021
Some College (No Degree) - Human Resources Management
Southern New Hampshire University
High School Diploma -
Butler Senior High School