Siena Pascua
Spokane,WA
Summary
Dedicated to providing exceptional customer service and building positive relationships. Thrives in environments that allow for authentic engagement and meaningful contributions to the team. Enthusiastic about connecting with people and creating value through work, consistently exceeding expectations to make a difference.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
Spokane, WA
07.2024 - Current
- Prepared and served high-quality coffee beverages to ensure customer satisfaction.
- Operated espresso machines and brewing equipment efficiently and safely.
- Maintained cleanliness of work area, adhering to health and safety standards.
- Collaborated with team members to streamline workflow during peak hours for improved efficiency.
- Provided exceptional customer service, resolving issues promptly to enhance experience.
Medical Assistant
Advanced Dermatology
Spokane Valley, WA
07.2023 - 12.2023
- Roomed patients and documented appointments with doctor and patient.
- Assisted in patient intake by collecting medical histories and verifying insurance information.
- Performed routine clinical tasks, including taking vital signs and preparing examination rooms.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with biopsies and surgeries.
Athlete
Nike
Spokane, WA
11.2022 - 06.2023
- Demonstrated customer focus in various roles at Nike, including apparel, footwear, cash wrap, and back-of-house.
- Collaborated with team members to maintain store organization and cleanliness.
- Provided product knowledge to customers, improving satisfaction and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Medical Assistant
Providence Orthopedics
Spokane, WA
12.2021 - 03.2022
- Conducted vital sign assessments and prepared charts.
- Removed sutures and staples efficiently.
- Conducted preliminary assessments, documenting vital signs and patient concerns for physician review.
Helper/Clerk
Safeway
Spokane, WA
08.2020 - 04.2021
- Bagged items and cleaned shopping areas.
- Maintained cleanliness and organization of store aisles.
- Provided excellent customer service to enhance shopping experience.
- Assisted customers with locating products and answered inquiries.
Education
Medical Assistant Certification - CCMA
Carrington College
01.2021
Skills
- Compassionate
- Collaboration
- Creative Thinking
- Adaptive
- Writing
- Organizing
- Passion for Learning
- Multitasking
- Active Listening
- Strong Work Ethic
- Dependability
- Positivity
- Trustworthy
- Calm
- Patient
- Attention to Detail
Hobbies and Interests
Baking, Listening to Podcasts, Reading a good book
Timeline
Barista
Starbucks
07.2024 - Current
Medical Assistant
Advanced Dermatology
07.2023 - 12.2023
Athlete
Nike
11.2022 - 06.2023
Medical Assistant
Providence Orthopedics
12.2021 - 03.2022
Helper/Clerk
Safeway
08.2020 - 04.2021
Medical Assistant Certification - CCMA
Carrington College