Siena Smith Dumm
Dallas,TX
Summary
Dynamic and highly motivated leader possessing a robust work ethic and exceptional problem-solving abilities, alongside a demonstrated history of success in diverse environments. Adept at cultivating and utilizing relationships across a variety of contexts to effectuate meaningful contributions in professional, academic, and athletic pursuits. Committed to executing strategies that yield valuable, sustainable outcomes for organizations.
Overview
3
3
years of professional experience
Work History
Guest Services Receptionist
Top Golf
Dallas, TX
05.2025 - 08.2025
- Assisted guests with reservations, modifications, and cancellations as needed.
- Handled guest complaints professionally, ensuring prompt resolution to enhance satisfaction.
- Gave top-notch service to guests in line with company standards.
- Greeted and welcomed guests with a friendly and professional demeanor.
Professional Internship
TEAM Wealth Management
Dallas, TX
08.2024 - 12.2024
- Learned about business consulting and wealth management for NFL players
- Participated in projects to assist clients in financial literacy and building financial freedom
- Created customized spreadsheets for wealth management and tax/estate planning initiatives
- Attended meetings, take notes, analyze needs, and strategize what to do to help the client
Lifeguard & Manager
Northwood Country Club
Dallas, TX
05.2022 - 08.2023
- Set a standard of performance across a range of responsibilities including; Lifeguard/Membership Relations
- Organized and Communicated staff schedules
- Created a welcoming and positive culture for staff and members
- Monitored pool area to ensure safety of all patrons.
- Communicated effectively with team members during busy shifts.
Education
Bachelor of Science - Economics
The University of Texas At Austin
Austin, Texas, TX05-2029
Skills
- Leadership
- Critical thinking
- Attention to detail
- Adapting
- Project management
- Teamwork
- Time management
- Conflict management
- Upselling services
- Financial analysis
- Data organization
- Effective communication
- Workflow optimization
- Workforce management
Volunteer Experience
- Austin Animal Shelter, Active
- Happy Tails Day Care and Foster Care, 2021-2025
Timeline
Guest Services Receptionist
Top Golf
05.2025 - 08.2025
Professional Internship
TEAM Wealth Management
08.2024 - 12.2024
Lifeguard & Manager
Northwood Country Club
05.2022 - 08.2023
Bachelor of Science - Economics
The University of Texas At Austin