Kayleigh Steele
Oklahoma City,United States
Summary
Dedicated guest service professional with experience in reception and customer support. Proven skills in problem-solving, multitasking, and maintaining composure in high-pressure environments. Strong verbal communication and a commitment to enhancing guest satisfaction by addressing needs promptly and courteously.
Overview
2
2
years of professional experience
Work History
Guest Services Receptionist
University of South Florida
Tampa, FL
01.2026 - Current
- Provided information about university programs, services, and events.
- Guided students in accessing resources, enhancing resumes and interview preparation to improve their job readiness.
- Managed incoming calls, directing inquiries to appropriate departments to ensure efficient communication.
- Assisted with administrative tasks, streamlining filing and data entry processes to support office operations.
Lifeguard
Northwest Pool Managment
Tampa, FL
01.2026 - Current
- Responded quickly to emergencies and administered first aid.
- Demonstrated quick thinking during emergency situations to ensure guest safety.
- Coordinated with fellow guards to enhance safety protocols and response effectiveness.
- Monitored pool activities to uphold safety regulations and protect guest well-being.
- Ensured pool cleanliness to provide safe and enjoyable environment for guests.
General Merchendise
Target
Oklahoma City, United States
04.2025 - Current
- Stocked shelves to ensure product availability and support customer satisfaction
- Fulfilled online orders promptly to enhance customer experience
- Communicated with team members to coordinate tasks and improve workflow
- Collaborated with team members to ensure smooth operations
Guest Service Team Lead
Nothing Bundt Cakes
Oklahoma City, United States
04.2024 - 11.2024
- Assisted customers in identifying and obtaining desired products
- Finalized cash register transactions and secured funds at shift end
- Designed and coordinated cake decorations
- Executed closing procedures, ensuring store security and safety
Education
Bachelor of Science - Social And Behavioral Health
University of South Florida
TAMPA05-2028
High School Diploma -
Deer Creek High School
Oklahoma City, OK05-2025
Skills
- Customer Engagement
- Problem Resolution
- Cash Handling
- Record Keeping
- Attention to Detail
- Time Management
- Adaptability
- Communication
- Critical Thinking
- Data Analysis
- Team Leadership
Websites
Timeline
Guest Services Receptionist
University of South Florida
01.2026 - Current
Lifeguard
Northwest Pool Managment
01.2026 - Current
General Merchendise
Target
04.2025 - Current
Guest Service Team Lead
Nothing Bundt Cakes
04.2024 - 11.2024
Bachelor of Science - Social And Behavioral Health
University of South Florida
High School Diploma -
Deer Creek High School