Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabelle Hynes

Raleigh

Summary

Offering friendly and approachable demeanor, eager to learn and grow in hospitality environment. Contributes ability to quickly grasp new concepts and deliver excellent customer service and organizational skills. Ready to use and develop communication and problem-solving abilities in Guest Services Receptionist role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Guest Services Receptionist

LUX Salon
03.2025 - Current
  • Managed front desk operations, ensuring seamless guest check-in and check-out experiences.
  • Assisted in training new staff on operational procedures and customer interaction best practices.
  • Coordinated appointment scheduling using salon management software, optimizing staff time and resource allocation.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
  • Maintained a clean and organized reception area, enhancing overall ambiance for clients during their visits.

Lifeguard

Greenway Club at Falls River
04.2024 - Current
  • Supervised pool area, ensuring safety compliance and adherence to regulations.
  • Provided immediate response to emergencies, executing first aid and rescue protocols efficiently.
  • Conducted regular safety drills, enhancing team readiness for various emergency scenarios.
  • Trained new lifeguards on operational procedures and safety practices, fostering a culture of vigilance.

Store Manager

Bruster's Real Ice Cream
02.2024 - Current
  • Performed daily cleaning tasks, such as mopping floors, washing dishes, and sanitizing equipment.
  • Coordinated special orders for customers in a timely manner.
  • Created cakes and pies and decorated them according to the customer's requests.
  • Trained new employees on store policies and processes related to the job role.
  • Restocked shelves with fresh merchandise on a regular basis.

JUNIOR SWIM COACH

Marlins of Raleigh
01.2023 - 11.2024
  • Encouraged positive behavior among team members while maintaining a competitive environment.
  • Helped kids learn new skills and strokes in swimming while creating a fun environment.
  • Motivated swimmers by providing positive reinforcement strategies during practices.

Education

Highschool -

Millbrook High School
Raleigh, NC
06.2026

Skills

  • Sales transactions
  • Quick learner
  • Energy and enthusiasm
  • Cleaning and organization
  • Customer engagement
  • Customer Service
  • Reliability and punctuality

Certification

CPR Certification

Timeline

Guest Services Receptionist

LUX Salon
03.2025 - Current

Lifeguard

Greenway Club at Falls River
04.2024 - Current

Store Manager

Bruster's Real Ice Cream
02.2024 - Current

JUNIOR SWIM COACH

Marlins of Raleigh
01.2023 - 11.2024

Highschool -

Millbrook High School

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Isabelle Hynes