Sienna Duran
Pueblo,CO
Summary
I am a dedicated college student with a strong passion for exploring new experiences. In my free time, I prioritize family connections and enjoy discovering new areas, spend quality time with my dog, and finding new hobbies.
Looking ahead, I am focused on pursuing a career as a dental hygienist. My aspiration is driven by a desire to contribute to people's confidence and well-being by creating beautiful smiles. As a dedicated and goal-oriented individual, I am committed to achieving success in both my academic pursuits and future professional endeavors.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Steel City Pediatrics
Pueblo, CO
03.2024 - Current
- Assisted physicians with patient examinations and procedures to enhance care delivery.
- Managed patient scheduling and medical records to ensure efficient clinic operations.
- Administered immunizations and medications under physician supervision, ensuring compliance with protocols.
- Educated patients on treatment plans and preventive care strategies to promote health awareness.
- Trained new staff on clinical procedures and office policies to ensure consistency in operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Client Care Aide I
Colorado Mental Health Hospital Pueblo
Pueblo, CO
02.2022 - Current
- Enhanced patient comfort by providing compassionate care and assistance with daily living activities.
- Supported patients'' mental well-being by engaging in meaningful conversations and offering emotional support.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Transported patients safely to medical appointments, fostering timely access to essential healthcare services.
- Monitored vital signs regularly, reporting any concerning changes to supervising medical staff promptly.
- Provided medication reminders and assisted with administration as needed, ensuring adherence to prescribed treatment regimens.
- Educated patients on proper self-care techniques, empowering them towards increased independence over time.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
Admissions Clerk
Colorado State Fair
Pueblo, CO
08.2021 - Current
- Greeted customers with smile and provided friendly, knowledgeable service.
- Enhanced customer experience by efficiently scanning tickets and providing accurate directions.
- Improved overall event satisfaction with friendly and professional interactions during the ticket scanning process.
- Collaborated with security personnel to ensure the safety of all attendees by detecting fraudulent tickets or unauthorized entry attempts.
- Upheld venue policies consistently, ensuring a fair and enjoyable experience for all attendees.
- Directed ticket holders to seats and facility locations.
Waitress/Barista
Maes Espresso Cafe
Pueblo West, CO
06.2022 - 03.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Carhop Server
Sonic DriveIn
Pueblo, CO
10.2021 - 04.2022
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Facilitated a positive dining experience for guests by maintaining a clean and organized outdoor eating area.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
Education
Associate of Science - Dental Hygiene
Pueblo Community College
Pueblo, CO05.2029
High School Diploma -
Pueblo County High School
Pueblo, CO05.2022
Bachelor of Science - Biology
Colorado State University - Pueblo
Pueblo, COSkills
- Medications Understanding
- Cultural Sensitivity
- Multitasking capabilities
- Stress management
- Professionalism
- Computer literacy
- Patient care
- Customer Service
- Patient scheduling
- HIPAA compliance
Certification
CPR Certified by American Heart Association
Languages
Spanish
Limited Working
Timeline
Medical Assistant
Steel City Pediatrics
03.2024 - Current
Waitress/Barista
Maes Espresso Cafe
06.2022 - 03.2023
Client Care Aide I
Colorado Mental Health Hospital Pueblo
02.2022 - Current
Carhop Server
Sonic DriveIn
10.2021 - 04.2022
Admissions Clerk
Colorado State Fair
08.2021 - Current
Associate of Science - Dental Hygiene
Pueblo Community College
High School Diploma -
Pueblo County High School
Bachelor of Science - Biology
Colorado State University - Pueblo
Skills
- Payment Processing
- Positive Attitude
- Cash Handling
- Detail Oriented
- Dependable
- Quick Learner