Hi, I’m
Sienna Gomez
Summary
Dedicated hospitality professional with expertise in guest engagement and efficient multitasking. Proven ability to enhance customer satisfaction and drive revenue through effective upselling and personalized service.
Overview
3
years of professional experience
Work History
Tavern on H
Barback/Bartender
12.2024 - 01.2025
Job overview
- Stocked and organized bar supplies to ensure efficient service during peak hours.
- Assisted bartenders in preparing drinks quickly and accurately, enhancing customer satisfaction.
- Maintained cleanliness of bar area, adhering to health and safety standards.
- Monitored inventory levels, reporting low stock to management for timely replenishment.
- Collaborated with kitchen staff to synchronize food and beverage service effectively.
- Handled cash transactions accurately, ensuring efficient point-of-sale operations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Chartroom
Server
12.2023 - 08.2024
Job overview
- Contributed to team efforts by supporting colleagues during busy shifts.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Texas Roadhouse
Server
03.2022 - 11.2023
Job overview
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Managed multiple tables while maintaining high levels of guest satisfaction.
- Assisted in training new servers on restaurant protocols and menu knowledge.
- Maintained cleanliness and organization of dining area during peak hours.
- Processed cash and credit transactions accurately and efficiently.
- Communicated effectively with guests to accommodate dietary restrictions and preferences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
University of Wisconsin, Milwaukee
Bachelor of Science from Biomedical Sciences
5 2029
Skills
- Basic mixology
- Safe food handling
- Efficient multitasking
- Strong work ethic
- Hospitality service expertise
- Guest engagement
Certification
- CNA - Certified Nurse Assistant
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barback/Bartender
Tavern on H
12.2024 - 01.2025
Server
Chartroom
12.2023 - 08.2024
Server
Texas Roadhouse
03.2022 - 11.2023
University of Wisconsin, Milwaukee
Bachelor of Science from Biomedical Sciences