Sienna Guerra
Whittier,CA
Summary
Dedicated professional with strong cash handling and conflict resolution skills. Committed to delivering exceptional customer service and maintaining food safety standards, ensuring a positive dining experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress Trainer
Friscos
Whittier, California
11.2024 - 05.2025
- Prepared checks with precision and provided accurate change for cash transactions.
- Delivered food and beverages to guests promptly, enhancing dining experience.
- Maintained cleanliness of work station by restocking supplies and sanitizing surfaces.
- Assisted in seating guests and organized take-out orders according to requests.
- Bussed tables during peak hours to optimize service flow.
- Addressed customer complaints swiftly, ensuring high levels of satisfaction.
Gift Shop Volunteer
PIH Health Hospital - Whittier
Whittier, California
01.2024 - 02.2025
- Provided customer service to ensure satisfaction with purchases.
- Operated cash register, processed payments, and issued receipts.
- Maintained accurate records of sales transactions for accounting purposes.
- Performed opening and closing duties as assigned by supervisor.
- Managed gift wrapping services for special occasions such as birthdays or anniversaries.
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
High School Diploma -
La Serna High School
Whittier, CA06-2025
Skills
- Customer service
- Cash handling
- Food safety
- Team collaboration
- Sales processing
- Employee engagement
- Organization skills
- Time management
- Salesmanship
- Order accuracy
- New employee mentoring
- Waiting tables
Certification
- California food safe handler
- Sexual harassment abuse conduct prevention
Languages
English
Professional
Timeline
Waitress Trainer
Friscos
11.2024 - 05.2025
Gift Shop Volunteer
PIH Health Hospital - Whittier
01.2024 - 02.2025
High School Diploma -
La Serna High School
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