Sienna Porter
Albuquerque,NM
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Looking for retail supervisor/manager position with a growth-oriented company that offers challenging responsibilities and potential for advancement.
Overview
25
25
years of professional experience
Work History
Master Gardener
Independent Contractor (self)
01.2012 - 07.2023
- Provided expert guidance to clients, addressing their garden design goals and individual preferences.
- Reduced maintenance efforts through the selection of native plants adapted to local conditions.
- Improved soil fertility with the application of appropriate organic materials and sustainable practices.
- Boosted plant growth rates, incorporating proper pruning techniques based on species-specific needs.
- Knowledgeable in all organic methods of plant maintenance, including handmade fertilizes trailered to wide variety of plants, and resolving various plant diseases and pest issues.
- Educated clients on proper plant care techniques, resulting in healthier gardens with fewer pest problems or disease outbreaks.
- Responsible for all client estimates and invoicing.
Assistant Manager
Harkins Theatres
02.2007 - 11.2011
- Responsible for the daily operation of a 18 Plex movie theater giving the best customer service at all times.
- Human Resources such as weekly staff scheduling for a staff of 100+ employees, hiring, training and evaluations.
- Knowledge of operating POS systems.
- Vault Management with strong cash handling skills, daily bank reconciliation, invoicing, and trouble shooting.
- Auditing all daily paperwork including, inventory, staff files, daily cash reconciliation, record retention, raising the theaters audit score from 87.7 to 95.3
- Part of the team that won the Gold Theater Performance Award for Outstanding Customer Service for 2009 and 2010
Head Gardener
Detailed Gardening
05.2005 - 01.2007
- Responsible for all aspects of business including design, installation, and maintenance.
- Ensured safety standards were met for both employees and visitors by conducting risk assessments and addressing hazards promptly.
- Coordinated and executed daily schedule planing for myself and other employees.
- Increased plant health and vitality through regular pruning, fertilizing, irrigation, and pest control measures.
- Office management including invoicing, bookkeeping, research, and training.
Shift Leader/Barista
Peet's Coffee
03.1998 - 09.2005
- Trained new employees and delegated daily tasks and responsibilities.
- Conducted Coffee and Tea tasting for employees.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Handled drink preparation in a high volume store.
- Oversaw daily cash handling procedures, maintaining accurate records, minimizing discrepancies, made bank deposits
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Checked out all other employee stations after closing and secured store at close.
Education
No Degree - Horticulture Operations And Management
El Camino College
Torrance, CASkills
- Excellent Customer Service
- Vault Management
- Cash Register and POS Operation
- Auditing Records
- Inventory and Loss Prevention
- Fraud Prevention Awareness
- Office Management
- Staff Scheduling
- HR duties- Hiring, Training, and Evaluations
- Ordering and Cost Analysis
- Landscape Maintenance
- Vegetable Gardening
- Integrated Pest Management
- Pruning Techniques
Timeline
Master Gardener
Independent Contractor (self)
01.2012 - 07.2023
Assistant Manager
Harkins Theatres
02.2007 - 11.2011
Head Gardener
Detailed Gardening
05.2005 - 01.2007
Shift Leader/Barista
Peet's Coffee
03.1998 - 09.2005
No Degree - Horticulture Operations And Management
El Camino College
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