Summary
Overview
Work History
Education
Skills
Timeline
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Sienna Rosendahl

Rockton,IL

Summary

Proven warehouse worker and barista with a track record of enhancing team productivity and customer satisfaction at Amazon and Starbucks. Excels in order picking and processing, coupled with exceptional customer service skills. Achieved significant reductions in order processing times and consistently delivered personalized, high-quality beverage experiences, demonstrating both hard and soft skills.

Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Amazon
08.2024 - 11.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Barista

Starbucks
09.2021 - 07.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.

Education

High School Diploma -

Hononegah Community High School
Rockton, IL
05-2022

Skills

  • Loading and unloading
  • Order picking and processing
  • Shipping and receiving
  • Unpacking merchandise
  • Friendly and outgoing
  • Opening and closing duties
  • Active listener
  • Cleanliness

Timeline

Warehouse Worker

Amazon
08.2024 - 11.2024

Barista

Starbucks
09.2021 - 07.2024

High School Diploma -

Hononegah Community High School

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Sienna Rosendahl