Sienna Torres
Alhambra,CA
Summary
Experienced in delivering exceptional customer service in high-paced environments, both in person and over the phone. Actively pursuing a Registered Nursing degree with a strong commitment to ongoing education and professional development. Passionate about providing outstanding patient care and eager to begin a meaningful career in the medical field. Certified in Basic Life Support (BLS) and Automated External Defibrillator (AED) use.
Overview
3
3
years of professional experience
Work History
Direct Support Staff Member
Tierra Del Sol Foundation
08.2025 - Current
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Implemented safety protocols, to ensure a secure environment for associates during all interaction.
- Monitored associates progress and reported changes in behavior or health to appropriate personnel.
Crew Member
Chipotle
08.2023 - 08.2025
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Certified Nursing Assistant In Training
Royal Vista Care Center/Regan Career Institute
06.2025 - 07.2025
- Delivered high-quality personal care, including bathing, grooming, and dressing, fostering a sense of dignity for each patient.
- Assisted in maintaining a clean and organized environment, reducing the risk of infection for patients.
- Provided customized care according to individual health plan.
- Prevented bedsores through regular repositioning of bedridden patients, preserving skin integrity.
- Aided in mealtime experiences that encouraged healthy eating habits while adhering to dietary restrictions.
Customer Service Representative (Seasonal)
Agape Air Conditioning & Heating
05.2023 - 09.2023
- Handled escalated calls efficiently during peak season, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Crew Member
McDonald's
12.2022 - 05.2023
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant.
Education
Associate of Science - Nursing
East Los Angeles College
05-2026
Certified Nursing Assistant Certification -
Regan Career Institute
07-2025
High School Diploma -
Alhambra High School
05-2024
Skills
- BLS/AED Certified
- Excellent Customer Service
- Telephone Inquiries with Great Communication Skills
- Great at Multitasking and Organization
Timeline
Direct Support Staff Member
Tierra Del Sol Foundation
08.2025 - Current
Certified Nursing Assistant In Training
Royal Vista Care Center/Regan Career Institute
06.2025 - 07.2025
Crew Member
Chipotle
08.2023 - 08.2025
Customer Service Representative (Seasonal)
Agape Air Conditioning & Heating
05.2023 - 09.2023
Crew Member
McDonald's
12.2022 - 05.2023
Certified Nursing Assistant Certification -
Regan Career Institute
Associate of Science - Nursing
East Los Angeles College
High School Diploma -
Alhambra High School
Similar Profiles
Angela ChinAngela Chin
DSP: Independent Living Skills Coach at Tierra Del Sol FoundationDSP: Independent Living Skills Coach at Tierra Del Sol Foundation
Tania ZepedaTania Zepeda
Workforce Development Instructor at Tierra Del Sol FoundationWorkforce Development Instructor at Tierra Del Sol Foundation
Maria JuncajMaria Juncaj
Art Mentor at Tierra del Sol FoundationArt Mentor at Tierra del Sol Foundation
JOSEPH CASILLASJOSEPH CASILLAS
Security Supervisor at AUS-Providence St. Joseph Medical CenterSecurity Supervisor at AUS-Providence St. Joseph Medical Center
JENNIFER CORLETTOJENNIFER CORLETTO
RN Case Manager at PIH Health Good Samaritan HospitalRN Case Manager at PIH Health Good Samaritan Hospital