SIERA AUGUST
Lake Charles,LA
Summary
Results-driven professional experienced in team leadership, planning, and creative problem-solving. Enhanced organizational performance through effective prioritization, time management, and employee development. Delivered positive change and improved employee engagement by implementing training and morale-building techniques.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Assistant Manager
DTLR
Lake Charles, LA
12.2024 - Current
- Assisted store manager with daily operations and supervised staff, contributing to effective sales, merchandising, and inventory management.
- Supervised daily operations including scheduling shifts, assigning duties.
- Coordinated staff schedules to ensure optimal coverage and customer service.
- Trained new employees on company policies and sales techniques.
- Resolved customer inquiries and complaints effectively and professionally.
- Implemented promotional campaigns that increased store traffic and enhanced sales performance.
- Developed visual merchandising strategies to enhance product displays.
- Monitored inventory levels and placed orders to maintain stock availability.
- Collaborated with management to improve store policies and procedures.
- Maintained up-to-date knowledge of company products and services.
- Guided and supported junior staff on daily tasks and projects, fostering skills development and team cohesion.
- Created reports on sales trends, inventory levels, and financial data.
- Combined leadership duties with hands-on work to prepare for a future management position.
Merchandising Associate
Sams Club
Lake Charles, LA
04.2023 - 10.2025
- Managed and organized products on retail floor to attract customers and increase store sales.
- Arranged merchandise on shelves to enhance product visibility. stocking shelves maintaining a clean and neat store assisting customers with their shopping needs.
- Managed inventory levels to ensure product availability for customers.
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Arranging merchandise stocking shelves maintaining a clean and neat store assisting customers with their shopping needs.
- Maintained store shelves and displays, ensuring proper stocking and labeling of items.
Supervisor Lead
Ross Dress 4 Less
Lake Charles
01.2020 - 12.2022
- Opened and closed store, supervised associates, and maintained friendly, safe shopping environment.
- Ensured cleanliness of workplace daily.
- Managed team schedules to optimize staffing and coverage needs.
- Trained new employees on customer service standards and product knowledge.
- Supervised daily store operations to ensure adherence to company policies.
Assistant Manager
Milo's Apartments
Jeanerette, Louisiana
09.2016 - 05.2019
- Assisted in managing daily store operations and team performance.
- Coordinated staff schedules to ensure optimal coverage and customer service.
- Trained new employees on company policies and sales techniques.
- Managed daily operations of residential property, ensuring smooth tenant experiences.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Developed tenant communication plans to address concerns and enhance satisfaction.
- Monitored building security systems, including alarms and cameras.
- Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
- Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
- Responded promptly to emergency maintenance requests from tenants 24 hours a day, 7 days a week.
- Maintained buildings accounts by collecting rent and utility payments.
- Developed and enforced policy to ensure tenant satisfaction.
- Collaborated with vendors to secure maintenance contracts and negotiate service agreements.
Education
College - Cosmetogly
REMINGTON COLLEGE
Lafayette, La 08.2013 - 01.2014
High School -
WESTGATE HIGH SCHOOL
New Iberia, LA 08.2003 - 05.2006
Some College (No Degree) -
Sowela Technical Community College
Lake Charles, LASkills
- Merchandising strategy
- Inventory management
- Project Management
- Customer support
- Shift scheduling
- Team supervision
- Issue resolution
- Task prioritization
- Time Management
- Leadership
- Critical Thinking
- Personnel management
- Public Relations
Languages
English
Timeline
Assistant Manager
DTLR
12.2024 - Current
Merchandising Associate
Sams Club
04.2023 - 10.2025
Supervisor Lead
Ross Dress 4 Less
01.2020 - 12.2022
Assistant Manager
Milo's Apartments
09.2016 - 05.2019
College - Cosmetogly
REMINGTON COLLEGE
08.2013 - 01.2014
High School -
WESTGATE HIGH SCHOOL
08.2003 - 05.2006
Some College (No Degree) -
Sowela Technical Community College