Summary
Overview
Work History
Education
Skills
Timeline
Generic

SIERA GRANUZZO

Anchorage

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Lead Barista

Starbucks
08.2024 - Current
  • Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Created an inviting atmosphere within the coffee shop by consistently upholding cleanliness standards throughout the establishment.
  • Managed inventory levels to ensure adequate stock of ingredients and supplies, minimizing waste and reducing operational costs.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Waitress

Larsons Pizza Joint
04.2024 - 07.2024
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Gym Assistant

Planet Fitness
09.2023 - 02.2024
  • Facilitated a welcoming atmosphere for new members, offering personalized tours of the facility and answering questions about available services.
  • Boosted gym cleanliness by performing routine maintenance tasks, including sanitizing equipment and tidying up workout areas.
  • Streamlined front desk operations by managing phone calls, greeting guests, and processing payments efficiently while maintaining a friendly demeanor at all times.
  • Handled member complaints professionally and efficiently, forwarding any unresolved issues to management for further action if necessary.

Education

High School Diploma -

Idea Homeschool
Wasilla, AK
05.2017

Skills

  • Client-Focused Perspective
  • Strong Focus on Accuracy
  • Strong Verbal Communication Skills
  • Supportive Attitude
  • Engaged Learning Approach
  • Quality Assurance
  • Skilled in Conflict Management
  • Collaborative Teamwork
  • Upholding Sanitation Protocols

Timeline

Lead Barista

Starbucks
08.2024 - Current

Waitress

Larsons Pizza Joint
04.2024 - 07.2024

Gym Assistant

Planet Fitness
09.2023 - 02.2024

High School Diploma -

Idea Homeschool

Similar Profiles

CREATE PROFILE
SIERA GRANUZZO