Siera Jones

Selkirk,NY

Summary

Dependable Addition to the team with excellent communication and time management abilities.

Always showing a a positive attitude in the work place. And always striving to be better and grow within her carrier. Actively seeking to learn new things strive in the tasks given.

Overview

years of professional experience

Work History

Direct- To-consumer Admin / Supervisor

Old World Provisions

12 Industrial Park Rd

10.2021 - Current

Communicated corporate objectives to various divisions to meet deadlines.
Prepared detailed documents and reports in adherence administrative processes.
managing shopify: Incoming orders, concierge, samples, customer service
Ordering materials for ecommerce as needed on a weekly basis
Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
Oversaw office inventory activities by ordering stocking and shipment receiving.
Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
Active communication with customers / sales team / Finance/ customer relations/ UPS Rep
operating within UPS world ship application
Providing samples to potential customers and clients
Monitored and directed incoming mail and prepared outgoing mail.
Coordinated and scheduled meetings and appointments to keep organization running smoothly.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Assisted management with special projects to complete all tasks by deadlines.
Created presentations and other materials to support organizational activities.
Maintained office calendars to track important dates and deadlines.
Traveled within three operational locations to assist as needed

Order Picker Operator

Amazon

Castleton-On-Hudson, NY

04.2020 - 10.2021

Collaborated with team members to complete timely orders and avoid delays.
Verified product quantity and quality to determine accuracy of orders and reduce errors.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Checked inventory and selected products from specific locations based upon availability.
Received returns of damaged and incorrect orders to process replacements.
Stocked shelves, racks and cases with new or transferred merchandise.
Recorded daily activities for inventory control.
Safely and securely loaded items to prevent damage during transport.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Barista

University Of Albany

Albany, NY

09.2019 - 04.2020

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Used POS system to accurately enter orders and process payments.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Opened the store and everything was efficient and in working order before customers are served.
conducting proper opening and closing procedures

Education

High School Diploma -

Ravena- Coeymans-Selkirk High School

Coeymans, NY

06.2018

Skills

Coaching and Training
Project Support
Inventory Management
Workflow Planning
Inbound Phone Call Handling
Coordination of Administrative Activities
Staff Scheduling Procedures

Office Equipment Maintenance
Motivational Leadership
Calendar Management
Overcoming Obstacles
Organizational Management
Inventory Accuracy
Customer Care

Timeline