SIERA VLACH
Louisburg,NC
Summary
Strong, dedicated, hard working Medical Assistant seeking long term employment with a growing company. Willing and wanting to learn to further myself and my skills as a Medical Assistant.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CERTIFIED MEDICAL ASSISTANT/BACK OFFICE LEAD
REGIONAL WEST PHYSICIANS CLINIC- ENT HEAD AND NECK SURGERY
12.2023 - 07.2025
- PREPPING AND ROOMING PATIENTS, PREPARING AND ASSISTING SMALL IN OFFICE PROCEDURES SUCH AS MYRINGOTOMY WITH TUBE INSERTION, STEROID PERFUSION, LARYNGOSCOPY, EPISTAXIS CONTROL VIA CHEMICAL CAUTERY.
- SETTING UP STERILE PROCEDURES AND FIRST ASSISTING WITH PROCEDURES INCLUDING BUT NOT LIMITED TO SCC REMOVAL WITH FROZEN SECTION AND FLAP GRAFT AND SALIVARY STONE REMOVALS.
- PROPER BREAKDOWN AND STERILIZATION OF EQUIPMENT, SCHEDULING AND BUILDING SURGERIES INCLUDING DISCUSSING PRE OP/POST OP CARE, INSURANCE AUTHORIZATION AND SURGICAL CODING.
- OBSERVING SURGICAL PROCEDURES IN THE OR TO BETTER ASSIST WITH PATIENT EDUCATION AND RECOVERY.
- REMOVING SUTURES, STAPLES AND NASAL SPLINTS VIA NURSE VISIT POST OP.
- ASSISTING WITH ROUTINE EAR CLEANING VIA MICROSCOPE, ANSWERING, TRIAGING AND EDUCATING PATIENTS ON EVERYDAY ENT BASED QUESTIONS INCLUDING MEDICATION REFILLS, IMAGE ORDERING, LAB ORDERS, PATHOLOGY ORDERS AND PHYSICAL THERAPIES.
- Assisted in patient intake processes, ensuring accurate data entry and adherence to confidentiality protocols.
- Performed clinical procedures such as venipuncture, injections, and EKGs with precision and care.
- Coordinated scheduling of appointments and follow-ups, optimizing physician availability and patient flow.
- Educated patients on pre-operative and post-operative care instructions to enhance recovery outcomes.
- Collaborated with multidisciplinary teams to develop treatment plans tailored to individual patient needs.
- Trained new staff on clinic protocols and best practices, promoting a cohesive work environment.
- Implemented electronic health record updates for improved documentation accuracy and efficiency.
- Monitored inventory levels of medical supplies, facilitating timely reorders to prevent shortages in patient care services.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
CERTIFIED MEDICAL ASSISTANT
REGIONAL WEST PHYSICIANS CLINIC PEDIATRICS
04.2023 - 12.2023
- ROOMING PATIENT, PEDIATRIC VITALS, VACCINE ADMINISTRATION AND MONITORING, UPDATING PATIENT CHARTS TO REFLECT PROPER CURRENT INFORMATION, PRIOR AUTHORIZATIONS, MIXING AND ADMINISTERING MEDICATIONS IN CLINIC, ADMINISTERING NEBULIZER TREATMENTS, ASSISTING WITH MINOR TREATMENT PROCEDURES IN CLINIC SUCH AS WART FREEZING, TONGUE AND LIP TIE RELEASE.
- PEDIATRIC CATHETERIZATION, IN OFFICE POINT OF CARE TESTING.
CERTIFIED MEDICAL ASSISTANT
ST. ANTHONY'S FAMILY MEDICINE-CENTURA
09.2018 - 02.2020
- ROOMING PATIENTS, TAKING VITALS, PRIVATE VACCINE COORDINATOR, MA PRECEPTOR, EKGS, UPDATING PATIENT CHARTS FOR ACCURACY, POC TESTING IN HOUSE, PATIENT CALLS, PRIOR AUTHORIZATIONS, INJECTIONS INCLUDING CHILDREN FROM 6WKS AND UP.
- STERILE PROCEDURE.
MEDICAL ASSISTANT
SOUTHWEST UROLOGIC SPECIALISTS
10.2014 - 06.2017
- DAILY STOCKING, ASSISTANT AND PREPPING FOR PROCEDURES AND MINOR SURGERIES, CALLING IN PRESCRIPTIONS, PATIENT CALLS, ROOMING AND UPDATING PATIENT CHARTS, EKG, STERILE PROCEDURE, VITALS AND INJECTIONS.
MEDICAL ASSISTANT
ARIZONA CENTER FOR HAND SURGERY
02.2014 - 06.2014
- REMOVING SUTURES AND STAPLES, ROOMING PATIENTS AND UPDATING CHARTS, REMOVING AND REAPPLYING CASTING, POST OP DRESSING REMOVAL, SUTURE AND STAPLE REMOVAL, PATIENT CALLS, SOME SCRIBE WORK, RESTOCKING AND CLEANING ROOMS.
Education
MEDICAL ASSISTANT - EMR, Insurance, Injections, Sterile Procedure, Phlebotomy, Suture insertion and removal, EKG, billing and coding and pharmaceuticals.
PIMA MEDICAL INSTITUTE
05.2011
HIGH SCHOOL GRADUATE - Honors Anatomy and Physiology, Participated in several cadaver labs and dissections.
PRAIRIE VIEW HIGH SCHOOL
05.2010
Skills
- Teamwork
- Multitasking
- Injection Skills
- Fast-paced Work
- Communication
- Leadership
- Problem Solving
- Patient Chart Documentation
- Typing Speed
- Willingness to Learn
- Suture and Staple Removal
- Sense of Urgency
- Autoclaving
- Customer Service
- Sterile Procedures
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Medical records management
- Conflict resolution
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
- Verbal and written communication
- Telephone etiquette
- Schedule coordination
- Injection administration
- Healthcare procedures
- Workflow organization
- EMR / EHR
- Medical terminology knowledge
- Reliable team player
- CPR
- Procedure assistance
- Adaptable
- Trustworthy companion
Activities
- Passionate about helping people and educating them. Volunteered for several health fairs in CO and AZ.
- Advocate for patients that are needing it and helping patients to process grief. After experiencing trauma and grief myself, it is important that people with grief and loss are helped in processing it.
- Actively looking to further my knowledge and education to better patient care such as observing surgical procedures in the OR.
- Recertification via national testing with above average passing test scores.
Certification
- CMA - Certified Medical Assistant
Timeline
CERTIFIED MEDICAL ASSISTANT/BACK OFFICE LEAD
REGIONAL WEST PHYSICIANS CLINIC- ENT HEAD AND NECK SURGERY
12.2023 - 07.2025
CERTIFIED MEDICAL ASSISTANT
REGIONAL WEST PHYSICIANS CLINIC PEDIATRICS
04.2023 - 12.2023
CERTIFIED MEDICAL ASSISTANT
ST. ANTHONY'S FAMILY MEDICINE-CENTURA
09.2018 - 02.2020
MEDICAL ASSISTANT
SOUTHWEST UROLOGIC SPECIALISTS
10.2014 - 06.2017
MEDICAL ASSISTANT
ARIZONA CENTER FOR HAND SURGERY
02.2014 - 06.2014
HIGH SCHOOL GRADUATE - Honors Anatomy and Physiology, Participated in several cadaver labs and dissections.
PRAIRIE VIEW HIGH SCHOOL
MEDICAL ASSISTANT - EMR, Insurance, Injections, Sterile Procedure, Phlebotomy, Suture insertion and removal, EKG, billing and coding and pharmaceuticals.
PIMA MEDICAL INSTITUTE