Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sierra Becker

Henderson,NV

Summary

Dedicated professional with a strong work ethic and exemplary customer service skills. Known for adept multitasking and efficient time management, committed to delivering outstanding experiences to every customer. Proven ability to ensure positive and memorable interactions in diverse settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager

Blue Heron
Las Vegas
10.2023 - Current
  • Manage multi-million dollar homes from ground up to furnishings
  • Work directly with clients, handling payment processing for vendors
  • Coordinate scheduling to meet deadlines for home installations
  • Manage ordering and installing furniture within homes
  • Daily communication with clients and vendors to coordinate installations.

Portfolio Manager

Invitation Homes
Las Vegas
01.2022 - 10.2023
  • Assisted the Portfolio Director in managing single-family home rentals
  • Worked with residents from move-in to move-out, addressing property concerns
  • Explained policies and procedures to tenants and enforced rules
  • Handled resident complaints and expedited maintenance requests
  • Served as lead in the absence of the Portfolio Director
  • Conducted interviews, hiring, training, and addressing employee or customer complaints
  • Developed strong professional relationships with residents by delivering exemplary service.

Administrative Assistant

American Homes 4 Rent
Las Vegas
08.2017 - 03.2021
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars
  • Maintained office supplies inventory and processed invoices for payment
  • Answered phone calls and emails, providing effective business correspondence
  • Calculated net asset values of funds and investigated customer complaints.

Prior Authorizations/Administrative Assistant

SBI The Spine & Brain Institute
Henderson
04.2016 - 08.2017
  • Answered telephones, provided information to callers, and transferred calls to appropriate individuals
  • Operated office equipment and maintained scheduling and event calendars
  • Scheduled and confirmed appointments for patients and assisted in patient examinations.

Education

Medical Assistant Certification -

Las Vegas College
01.2016

High School Diploma -

Foothill High School
06.2013

Skills

  • Customer and Personal Service
  • English Language
  • Administration and Management
  • Time Management
  • Troubleshooting
  • Independent Worker
  • Multitasking
  • Works Well with Others
  • Public Notary Certification
  • Project Planning
  • Project tracking
  • Project Management

Certification

Certified Notary in Nevada

References

Available upon request

Timeline

Project Manager

Blue Heron
10.2023 - Current

Portfolio Manager

Invitation Homes
01.2022 - 10.2023

Administrative Assistant

American Homes 4 Rent
08.2017 - 03.2021

Prior Authorizations/Administrative Assistant

SBI The Spine & Brain Institute
04.2016 - 08.2017

Medical Assistant Certification -

Las Vegas College

High School Diploma -

Foothill High School
Sierra Becker