Sierra Bonilla
Philadelphia,Pennsylvania
Summary
Friendly and caring candidate who wants to obtain a front desk position by providing consistency, productivity, and attendance while maintaining a positive and caring attitude considering new challenging situations. I like to display exemplary work ethic and willingness to learn new processes while applying prior experience, procedures and techniques that will enhance business and team efforts.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Parkview OB/GYN
06.2024 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Maintained accurate patient records and updated electronic health information systems including EHR and EPM.
- obtained patient vital signs and blood pressure
- performed routine laboratory tests/venipuncture efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations/procedures (obgyn).
- assisted with medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Updated inventory, checking expiration and vaccine logs to maintain current tracking documentation.
- administrating injections including HPV, Depo, TDAP and Flu.
Front Desk/Patient Care Assistant
Philadelphia Chiropractic And Spine Center
06.2022 - 05.2024
- Welcomed each new or returning patients pleasantly and confirmed reservations and identification.
- Used internal software such as microsoft sheets and excell to process appointments, check-ins and check-outs.
- scheduled and reschedule patients using microsoft outlook
- updating and maintaining patients medical records using EHR and EPM
- verifying insurances
- perform all duties within HIPAA regulations
- assisted doctors in monthly re-exams and referrals to emg, pain management, ortho, cat scan and mri
- communicated efficiently with providers through EHR
- kept track of weekly recall
- maintained an organized and clean front desk appearance
- copied, scanned, and fax necessary documents into EHR
Admissions Advocate/Front Desk Receptionist
Fox Chase Wellness Center
08.2021 - 06.2022
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- greeted patients at front desk and assist them with the check in process as well as paperwork that was provided
- assist in admitting new patients and explaining the process to receive services
- called caregivers as well as patient to remind them of appointments, government assistance phone calls, and any medical testing needed for patients
- maintaining relevant documentation and records
- updating geographics
- assist in promoting and advertising work events
Front Desk Receptionist
European Wax Center
01.2021 - 06.2021
- Greeted guests at front desk and provided an engaging experience in pleasant conversations while managing check-in and check out process.
- Maintained, organized, stocked, and clean front office area to create professional and welcoming environment for visitors and employees.
- confirming and rescheduling reservations using millennial software such as microsoft word and sheets
- provided information about our services and answered any questions pertaining to our services
- accepting payment via cash or card
Education
High School Diploma -
Constitution High School
Philadelphia, PA06.2020
Graduate Certificate - Health Care Administration
Stepful
Detroit, MI04-2024
Skills
- Personable Demeanor
- adaptability
- interpersonal skills
- time management
- team worker
- microsoft word, excell, sheets, and outlook
- organization skills
- positive attitude
- punctual
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Parkview OB/GYN
06.2024 - Current
Front Desk/Patient Care Assistant
Philadelphia Chiropractic And Spine Center
06.2022 - 05.2024
Admissions Advocate/Front Desk Receptionist
Fox Chase Wellness Center
08.2021 - 06.2022
Front Desk Receptionist
European Wax Center
01.2021 - 06.2021
High School Diploma -
Constitution High School
Graduate Certificate - Health Care Administration
Stepful