Sierra Camberos
Duarte,California
Summary
Enthusiastic Management and Human Resources major with a passion for gaining hands-on experience in HR operations. Eager to apply knowledge in employee file maintenance, recruitment, and supporting new hire processes. Proficient in Microsoft Office and experienced in customer engagement. Motivated to develop skills in personnel administration, performance management, and training development in a nonprofit setting. Known for strong organizational and communication skills, and excited to contribute to a dynamic HR team while expanding my HR expertise.
Overview
9
9
years of professional experience
Work History
Receptionist | Community Engagement Specialist
Dreambox Marketing Agency
San Dimas, CA
05.2021 - Current
- Streamlined office supply management and optimized inventory processes.
- Enhanced customer satisfaction by swiftly resolving app-related issues and managing loyalty programs.
- Fostered positive online community engagement by responding to guest reviews across multiple platforms.
Certified Starbucks Barista Trainer
Ralphs Grocery Store
Pasadena, CA
05.2015 - 06.2021
- Led training for new baristas, focusing on service excellence and food safety.
- Improved team performance through ongoing coaching and feedback.
- Enhanced customer experience with prompt and friendly service, maintaining high standards of quality.
- Developed detailed lesson plans to ensure consistent delivery of training materials.
Education
Bachelor of Science - Management And Human Resources
Cal Poly Pomona
Pomona, CA12-2024
Skills
- Microsoft Office
- Customer Service Excellence
- Organization Skills
- Excellent Communication
- Conflict Resolution
- Team Work and Collaboration
- HR Practices
- Employee Training and Development
Timeline
Receptionist | Community Engagement Specialist
Dreambox Marketing Agency
05.2021 - Current
Certified Starbucks Barista Trainer
Ralphs Grocery Store
05.2015 - 06.2021
Bachelor of Science - Management And Human Resources
Cal Poly Pomona
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