Sierra Campbell
Nashville,TN
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at McDonald's. Proven ability to lead teams, train staff, and enhance guest engagement while maintaining high standards of cleanliness and efficiency. Adept at cash handling and decision-making in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Service Champion
Taco Bell
01.2025 - Current
- Delivered outstanding customer service, ensuring satisfaction and encouraging repeat business.
- Trained new team members on operational procedures and best practices for efficiency.
- Managed cash register transactions with accuracy and adherence to company policies.
- Maintained cleanliness and organization of dining area to enhance customer experience.
Manager
McDonald's
01.2019 - 12.2024
- Supervised daily operations to ensure adherence to company standards and procedures.
- Trained team members on food safety and customer service protocols.
- Implemented efficient workflow processes to enhance productivity during peak hours.
- Monitored inventory levels and coordinated supply orders to minimize shortages.
Server
Waffle House
11.2023 - 03.2024
- Provided exceptional customer service, ensuring accurate order taking and timely delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Collaborated with kitchen staff to communicate orders efficiently and resolve any issues.
- Assisted in training new servers on menu items and service protocols.
Crew Member
McDonald's
12.2017 - 01.2019
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment safely and efficiently to prepare food items.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted in training new crew members on operational procedures.
Education
High School Diploma -
Douglas County Highschool
Douglasville, GASkills
- Strong work ethic
- Cleaning and sanitizing
- Taking orders
- Exceptional communication
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Service Champion
Taco Bell
01.2025 - Current
Server
Waffle House
11.2023 - 03.2024
Manager
McDonald's
01.2019 - 12.2024
Crew Member
McDonald's
12.2017 - 01.2019
High School Diploma -
Douglas County Highschool