Sierra Cantrell
Bartlesville ,OK
Summary
Proficient in multi-tube handling and knowledgeable about HIPAA regulations. Recognized for exceptional people skills and effective phone etiquette, contributing to improved patient interactions and satisfaction. Successfully completed training on syringes and multi-sampler devices, enhancing operational efficiency.
Seeking to enter the working field of phlebotomy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Clerk
Cherokee Nation Contract Health
Ochelata, OK
04.2023 - 04.2024
- Assisted with daily clerical tasks to support workflow efficiency.
- Maintained organized filing system for easy access to documents.
- Processed incoming mail and correspondences in a timely manner.
- Utilized office software for data entry and record management.
- Responded to inquiries, providing accurate information to clients and staff.
- Contributed to maintaining a clean and organized office environment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Education
Advanced Phlebotomy -
Tri County Tech
Bartlesville, OK12.2025
High School Diploma -
Sequoyah Public Schools
Claremore, OK05.2017
Skills
- HIPAA Regulations
- Insurance
- Using butterflies, syringes, and a multi-sampler device
- Multi-tube handling
- Phone etiquette
- Anchoring veins in the proper technique
- Handling pediatric and geriatric patients
Certification
CPR
Phlebotomy technician certification
Timeline
Clerk
Cherokee Nation Contract Health
04.2023 - 04.2024
Advanced Phlebotomy -
Tri County Tech
High School Diploma -
Sequoyah Public Schools