Sierra Collins
Long Beach,CA
Summary
Experienced with front desk coordination, ensuring smooth daily operations and client satisfaction. Utilizes effective communication and problem-solving skills to maintain welcoming environment. Knowledge of administrative procedures and customer service excellence.
Overview
10
10
years of professional experience
Work History
Oral Surgery Assistant
Fashion Island Oral Surgery
01.2023 - Current
- Minimized complications during surgery by effectively monitoring anesthesia levels under the guidance of an Oral Surgeon or Dental Anesthesiologist.
- Assisted surgeon during procedures by wiping up bodily fluids and handing over needed dental instruments.
- Educated patients prior to surgery regarding what to expect, how to treat pain and which side effects could occur.
- Prepared surgical area by ensuring that all necessary dental instruments were sterilized and patients were ready.
Front Desk Coordinator
Alamitos Oral Surgery
09.2014 - 12.2022
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
Education
Associate of Science - Nursing
Cerritos College
Norwalk, CA05-2018
High School Diploma -
Lakewood High School
Lakewood, CA06-2012
Skills
- Effective communication
- Multi-line phone systems
- Patient scheduling
- Listening skills
- Patient care coordination
- Guest services
- Post-surgical care
- Recordkeeping expertise
- Administrative skills
- Room set up and preparation
- Administrative support
Timeline
Oral Surgery Assistant
Fashion Island Oral Surgery
01.2023 - Current
Front Desk Coordinator
Alamitos Oral Surgery
09.2014 - 12.2022
Associate of Science - Nursing
Cerritos College
High School Diploma -
Lakewood High School
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