Sierra Cooper
Wilsonville,OR
Summary
Enthusiastic and people-first professional, passionate about creating meaningful connections and delivering top-tier customer experiences. With a strong background in membership sales and front-desk service, I thrive in fast-paced environments where teamwork, positivity, and initiative matter. Known for my upbeat energy, ability to build loyal relationships, and attention to detail. Now, I am seeking a role where I can bring warmth and hustle to a team that values community.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Membership Sales Representative
Edge Family Fitness
Wilsonville, Oregon
11.2023 - 08.2024
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Identified and contacted potential members to explain membership benefits.
- Maintained accurate records of customer information and interactions.
- Resolved any customer complaints quickly and efficiently.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Established pricing guidelines for different types of memberships.
Front Desk Receptionist
Edge Family Fitness
Wilsonville, OR
07.2022 - 11.2023
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Monitored and ordered office supplies, ensuring adequate stock levels.
- Handled incoming and outgoing mail and packages.
- Completed basic bookkeeping and document filing.
- Responded to customer inquiries via phone, email, and in person.
- Explained policies and procedures to visitors.
Education
High School Diploma -
West Linn High School
West Linn, OR06-2024
Some College (No Degree) - Biological Sciences
University of Utah
Salt Lake City, UTSkills
- Friendly service and communication
- Conflict resolution and satisfaction follow-up
- Appointment scheduling
- Data entry and records management
- POS system operation and payment processing
- Collaboration across departments
- Inventory and supplies coordination
- Client loyalty & retention strategies
Certification
- CPR Certification (Valid: 02/2024 - 02/2026)
- Valid Oregon Driver's License
References
References available upon request.
Timeline
Membership Sales Representative
Edge Family Fitness
11.2023 - 08.2024
Front Desk Receptionist
Edge Family Fitness
07.2022 - 11.2023
High School Diploma -
West Linn High School
Some College (No Degree) - Biological Sciences
University of Utah
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