SIERRA COWEN
Countryside Health Care of Milford
Hopedale,USA
1
Language
8
years of professional experience
Experienced healthcare administrative professional with 7+ years of experience in medical records, provider credentialing, prior authorization, and compliance documentation. Detail-oriented and knowledgeable in healthcare documentation, HIPAA compliance, electronic health records, and administrative processes. Currently expanding skills through formal medical coding training and seeking a long-term healthcare position with opportunities for professional growth and advancement in medical coding, credentialing, prior authorization, medical records, or related healthcare roles.
Work History
Medical Records, Credentialing & Central Supply Coordinator
3 Years 11 Months- Managed provider credentialing files, licensure verification, expiration tracking, and regulatory compliance documentation.
- Maintained and organized resident medical records for audits, surveys, and regulatory reviews.
- Coordinated communication between providers, patients, families, and healthcare staff.
- Conducted chart reviews and ensured documentation accuracy and compliance.
- Assisted with budgeting activities by monitoring spending levels for each department within the facility.
- Managed patient records using electronic health record (EHR) systems to ensure data accuracy and compliance.
- Coordinated credentialing processes to ensure compliance with regulatory standards and organizational policies.
Unit Secretary
1 Year 8 Months- Coordinated prior authorizations, insurance verification, referrals, and provider communications.
- Maintained accurate electronic medical records and physician orders.
- Supported patient admission and discharge documentation processes.
- Assisted interdisciplinary teams with administrative and patient care coordination.
- Organized patient records and medical charts in an efficient manner to ensure accuracy of data.
- Organized patient files and documents, improving retrieval efficiency and supporting care delivery processes.
Medical Office Assistant
2 Years 6 Months- Verified insurance eligibility and benefits.
- Processed referrals and prior authorizations.
- Updated EMR documentation and patient records.
- Assisted patients with coverage, copays, and claim-related questions.
- Used EMR software to manage patient records and files.
- Scheduled patient appointments, tests, and procedures in computerized scheduling system.
- Conducted patient intake, including vital signs and medical history documentation.
Education
Medical Coding Certificate - ICD-10-CM, CPT Coding, ICD-10-PCS, Medical Terminology, Healthcare Reimbursement, HIPAA, Electronic Health Records
Expected graduation Dec 2026
High School Diploma
Skills
Provider Credentialing & Enrollment
Provider Relations
HIPAA Compliance
Medical Records Management
EMR/EHR Systems
Medical Documentation Review
Chart review
NCQA standards
Primary source verification
NPI registration
LANGUAGES
English
Timeline
Medical Records, Credentialing & Central Supply Coordinator
Countryside Health Care of Milford
09.2022 - CurrentRead More
Unit Secretary
Marborough Hills Rehabilitation & Health Care Center
01.2021 - 09.2022Read More
Medical Office Assistant
Dr. Linda Ameri Dermatology
07.2018 - 01.2021Read More
Hopedale Jr. Sr. High School
High School Diploma
Read More
MassBay Community College
Medical Coding Certificate from ICD-10-CM, CPT Coding, ICD-10-PCS, Medical Terminology, Healthcare Reimbursement, HIPAA, Electronic Health Records
Read More