Sierra Cresswell
Modesto,CA
Summary
Organized college graduate with a Bachelor’s degree in Social Sciences and an Associate’s degree in Administration of Justice, pursuing an Evidence Technician role. Background includes criminal justice, sociology, and communication studies, alongside experience in healthcare and management. Skilled in adhering to procedures, maintaining records, managing confidential information, and thriving in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Clinical Support Staff Member
Valley Heart Institute
Modesto, CA
12.2025 - Current
- Supported clinical and administrative functions in cardiology healthcare environment, enhancing patient care.
- Maintained accurate patient information and documentation, ensuring compliance with office procedures.
- Handle confidential patient information with professionalism and discretion.
- Facilitated communication between patients and healthcare staff, ensuring clarity and accuracy in information exchange.
- Demonstrate strong attention to detail when completing documentation and supporting patient care.
- Follow established protocols and procedures while working in a fast-paced healthcare setting.
- Assist with organizing clinical materials, records, and other office resources.
- Maintain professionalism when interacting with patients, physicians, and other healthcare personnel.
General Manager
Yogurt Mill
Modesto, CA
04.2018 - 12.2025
- Led shifts and supervised teams of over 10 employees to ensure seamless daily operations.
- Train and supervise employees, ensuring they understand and follow company policies and procedures.
- Communicate effectively with employees and management to resolve problems and maintain smooth operations.
- Trained and supervised employees to ensure understanding and adherence to company policies and procedures.
- Maintain a clean, organized, and safe work environment.
- Monitor inventory, complete supply orders, and maintain organized records of store materials.
- Communicated effectively with employees and management to resolve issues and maintain operational continuity.
- Demonstrate reliability, sound judgment, and the ability to remain organized while managing multiple responsibilities.
Recreational Leader
SCPAL, Chrysler Elementary School
08.2021 - 05.2022
- Planned and implemented daily activities while following program guidelines and safety procedures.
- Maintained accurate attendance records and monitored student activities to ensure safety and engagement.
- Planned and implemented daily activities aligned with program guidelines and safety procedures to promote participant involvement.
- Maintained an organized environment and ensured program activities were conducted safely and efficiently.
- Responded to unexpected situations and exercised sound judgment to effectively resolve issues and maintain program integrity.
- Responded appropriately to unexpected situations and exercised sound judgment when addressing problems.
Junior Volunteer
Memorial Medical Center
05.2016 - 06.2018
- Completed more than 300 hours of volunteer service in a hospital environment.
- Guided patients and visitors by providing directions and promptly responding to inquiries to enhance their experience.
- Facilitated hospital operations by delivering supplies and efficiently completing tasks across multiple departments.
- Aided patient transitions by assisting with discharges and safely escorting patients to vehicles using wheelchairs.
- Followed hospital procedures and maintained a professional and respectful demeanor in a healthcare environment.
- Demonstrated dependability, attention to detail, and the ability to work appropriately around patients and hospital staff.
Education
Bachelor of Arts - Social Sciences
California State University, Stanislaus
Stanislaus05.2025
Associate Degree - Administration of Justice
Modesto Junior College
Modesto04.2023
Skills
- Healthcare/Clinical Environment
- Recordkeeping
- Recordkeeping
- Attention to detail
- Policy adherence
- Interpersonal communication
- Problem-Solving
- Professional Judgment
- Team Leadership & Supervision
- Inventory control
- Collaboration Techniques
- Clinical Operations Management
- Patient Care Support
- Patient Financial Support
- Property procedures
ADDITIONAL QUALIFICATIONS
- Bachelor’s Degree in Social Sciences with Criminal Justice coursework
- Associate’s Degree in Administration of Justice
- Experience working in healthcare and hospital environments
- Experience handling confidential information
- Experience maintaining records and inventory
- Leadership and employee training experience
- More than 300 hours of hospital volunteer service
- Strong academic record with a 4.0 GPA at CSU Stanislaus
Timeline
Clinical Support Staff Member
Valley Heart Institute
12.2025 - Current
Recreational Leader
SCPAL, Chrysler Elementary School
08.2021 - 05.2022
General Manager
Yogurt Mill
04.2018 - 12.2025
Junior Volunteer
Memorial Medical Center
05.2016 - 06.2018
Associate Degree - Administration of Justice
Modesto Junior College
Bachelor of Arts - Social Sciences
California State University, Stanislaus