Sierra Danastor
Palm Bay,FL
Summary
Efficient Reception Technician known for high productivity and completing tasks with precision. Skilled in customer service, data entry, and appointment scheduling, ensuring smooth front-desk operations in fast-paced environments. Excel at communication, problem-solving, and organization to enhance office efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Reception Technician
CSL Plasma
Margate, FL
09.2021 - Current
- Greeted and registered donors, ensuring accurate collection of personal and medical information.
- Provided exceptional customer service by addressing donor inquiries and concerns professionally.
- Maintained accurate donor records and data entry using company software systems.
- Conducted initial donor health screenings, including measuring vital signs such as blood pressure, pulse, temperature, hematocrit and protein levels.
- Upheld strict adherence to health, safety, and regulatory protocols.
Hairstylist and Business Owner
Self-employed
Margate, FL
01.2018 - Current
- Managed client scheduling, appointments, and records, ensuring a seamless booking experience.
- Provided excellent customer service by consulting with clients and delivering quality hairstyling services.
- Handled payments, inventory, and marketing, demonstrating strong administrative and business skills.
- Maintained a clean, safe, and professional work environment in line with industry standards.
Sales Associate
Old Navy
Boca Raton, FL
12.2020 - 08.2021
- Provided excellent customer service by assisting shoppers, answering questions, and promoting sales and loyalty programs.
- Processed transactions accurately and efficiently at the register.
- Maintained a clean and organized sales floor, restocking and folding merchandise as needed.
- Assisted with inventory management and followed loss prevention policies.
- Collaborated with team members to achieve sales goals and ensure a smooth shopping experience.
Education
Bachelor of Arts - Marketing
Florida Atlantic University
Boca Raton, FL12-2023
Diploma - Cosmetology
Florida Academy of Health And Beauty
09-2021
Associate of Arts -
Broward College
Fort Lauderdale, FL05-2019
Skills
- Telephone skills
- Documentation and reporting
- Data entry
- Regulatory compliance
- Record keeping
- Team collaboration
- Problem solving
- Attention to detail
References
References available upon request.
Timeline
Reception Technician
CSL Plasma
09.2021 - Current
Sales Associate
Old Navy
12.2020 - 08.2021
Hairstylist and Business Owner
Self-employed
01.2018 - Current
Bachelor of Arts - Marketing
Florida Atlantic University
Diploma - Cosmetology
Florida Academy of Health And Beauty
Associate of Arts -
Broward College